This profile has been claimed by the business owner or representative.
Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was a good value and staff very nice. I stayed for 5 days and the room was a good value for the price. Staff were very friendly.
Business response:
Thank you for taking the time to share your experience. It is good to know your room was to your liking for the affordable price you paid and that you enjoyed the friendliness of our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good for business travelers. Have stayed here many times. Nice to have space and desks.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you had an excellent stay at our hotel and that you valued the spaciousness of the room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice place Stayed one night, it was ok. No problems and very clean.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that you had a pleasant stay at our hotel without any issues. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay. Once more,
WIFI NOT Smaller room than pictured...very tight, but comfy! Bed was very comfortable, but linen was thin as well as bedspread. Had to ask for additional blanket. Lastly....WIFI was NULL and VOID. Upgrade to better WIFI service for price...so "free" ended up being worse than dial-up. Didn't get any work done on the computer, all by phone. Like the area, and Hotel, but can't stay there again and risk Wifi...and other hotels I've stayed at, the Wifi is Free and, as well as sit down breakfast available at same price. (Was reall... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the WiFi and our grab-and-go breakfast were unsatisfactory. To uphold our company's high standards, we will look into ways we can improve these areas moving forward. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations in the future.
nice hotel with kitchen. mattress hard , limited TV chanels
Business response:
Thank you for sharing your experience. It is good to know you valued the fully equipped kitchen, but please accept our apologies that you mattress was too firm. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
nice hotel with kitchen nice hotel with kitchen
Business response:
Thank you for sharing your experience. I am pleased you valued the fully equipped kitchen in your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Convenient and Clean Hotal We needed a place to stop on our drive from Texas to Minnesota and this place was very affordable, right off of I-35, and very clean
Business response:
We appreciate you sharing your experience. I am pleased to read our hotel was a relaxing and affordable stop while you traveled north. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Hotel and room, with exception to shower, was clea Staff was friendly but very limited. Stayed 4 nights and never had maid service in the room. Shower had no curtain upon arrival and drain was 95% clogged which was easily fixed by myself. There was also a late night altercation in which police showed up for domestic violence. Now I know why the price was so reasonable!
Business response:
Your review was recently brought to our attention, and we would like to take a moment to respond. We are encouraged to read your remarks about our friendly team. However, we are very sorry that there were some issues with the bathroom facility. We can assure you that your satisfaction is extremely important to us. Your comments are greatly appreciated and will help us with providing future guests with a great experience. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Nice hotel nice to the freeway and a walking trail The hotel was great. It has a walking trail that goes under the road and over the freeway. A pond with a walking trail across the street. It has almost full kitchens with stove tops,full ice boxes,counter space and a sink and microwave. Only probleno is there is no oven. Also there could be a bigger pot for soups or like what we did was spaghetti. Other than that the most quiet hotel I have stayed in. Another issue is I just had a major surgery and you can feel the elevator ... read more
Business response:
The team and I appreciate your constructive remarks. We really value your great feedback about our kitchens and the area around our hotel, especially the walking trail. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,180 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.