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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good deal for the money--clean and convenient We thought that the hotel was a good deal for the money. It was close to the interstate, but not so close that the noise was bothersome. It has a well-equipped kitchenette (of which we didn't take advantage) and a comfortable bed, and was very clean. The only downside was the TV, which had a dim picture. Perhaps it could have been adjusted, but I couldn't find a way.
Business response:
Thank you for taking the time to write a review. I'm glad you found our location to be clean and convenient. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Smelly Room smelled of mold, carpets were wet from the air conditioner. Other then that everything was great.
Business response:
Thank you for your recent review of your stay. I am so disappointed that the carpet was wet from the AC Unit. Please accept my apology. I discussed your comments with our team, and we are working on notifying our maintenance ahead of time. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
What detracted from my ratings was the refrigerator. It was very poor at cooling, even when I adjusted the knob to its highest setting. Management must look at either fixing or replacing that refrigerator.
Business response:
I want to thank you for taking the time to post a review of your stay. It is disappointing to hear about the issue with your refrigerator. Our maintenance engineer has been addressed on the situation. Thank you for bringing it to our attention. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
State Fair Visit We were only there for two nights so I know we are not the group that this hotel usually gets. Since it is an extended stay hotel, there was no ice machine. It was very helpful to have a full size refrigerator in the room. The refrigerator was very cold. The wireless internet was good but the TV selection was terrible.
Comfortable stay Overall good stay, very limited continental breakfast. Good for a few days if passing thru the area.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home. Our grab-and-go breakfast should have been explained better at time of booking. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Good place Very comfortable beds and great hot n cold breafast
Business response:
I appreciate your review about your stay. It is satisfying to read that you were provided with great accommodations and you favored your beds. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Very good. But breakfast was not good Très bien. Cependant, le petit dejeuné ne peut pas être appelé un petit déjeuné. Juste un café et une barre de céréale... Very good except, breakfast cannot be called "breakfast" just coffee and cereal bars... Nothing to actually eat.
Business response:
Thank you for taking the time to write a review. I am disappointed our grab-and-go breakfast was not to your liking. However, I am pleased you enjoyed your stay with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,145 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.