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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay somewhere else When I checked in the refrigerator and freezer were open and turned off...BTW they don't have an ice machine available. The room was dirty. The hallways and stairs were dirty and smokey. Not worth the price. Stay somewhere else.
Business response:
Dale - The staff and I read your comments about your stay with us. I sincerely apologize that your room and the stairwells were not in-line with our company's standards during your recent stay. Your comments were reviewed by the staff, and we will be enhancing our procedures for cleaning and maintaining our rooms as well as common areas better in the future. As for the ice machine, we do not offer these at the hotel. Instead, we offer trays in the freezer of each room for guests to use. The staff and I appreciate your commen... read more
will stay again We stayed here for the Holiday weekend the room was clean and comfortable the front desk people were very nice I would recommend this hotel to anyone it was very nice. we were close to the highway but it was still quiet.
Nice Nice place for a few nights. Like the kitchen. The staff was really friendly too.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you liked your room, especially the kitchen, and our friendly staff. We look forward to welcoming you back in the future!
Easy Access Room was ok, staff was good. No compliants.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you were pleased with both the room and staff . The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice - adequate The breakfast they offered in the lobby is next to nothing. Some coffee and some pre-packaged junk food. So, plan on making it in your room or going out. Staff was very friendly, down-to-earth. Good location just off of the highway. Spacious room
A very nice room at the best rate I could find! Had a little difficulty finding hotel due to construction, but called hotel and they were great at giving us directions.
Business response:
Doug & Susan - The team and I appreciate your kind remarks. It's great to hear that our staff was able to direct you to our hotel; we apologize for all of the construction. As well, I am glad that you found your bed was comfortable. The breakfast we offer at this time is a grab-and-go that includes hot chocolate, coffee and oatmeal along with granola bars, fruit and muffins. As we continue to improve these offerings, we will keep your recommendations in mind. The staff and I would like to thank you again for posting your rev... read more
Very Simple and easy While the rooms were clean and neat, the staff was pleasant, they are not there all the time. There was a false fire alarm at 1:00 am. This is a very easy and simple stay. No housekeeping unless you stay there at least five nights. Overall it was a good experience, but I would bring dish soap if you plane on cooking in the room as that is not supplied.
Business trip - relo I relocated to Iowa and this was a great place to base until finding a permanent home. The room was functional, clean and with the kitchen it was convenient for off hour meals, etc. It has great access to freeways and was very useful for me.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,145 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.