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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extremly Convienient Hotel was located off I 35 and in reasonable range of metro and surrounding are. Odor in hotel corridors and my room were somewhat unpleasant.
Business response:
I want to thank you for taking the time to post a review of your stay. It is great to hear that you enjoyed our location next to Interstate 35. Still, I apologize for the odor you encountered in the corridors. I will be meeting with our housekeeping staff to review our cleanliness standards and discuss ways to prevent odor so that your experience is not repeated. The staff and I would like to thank you again for posting your review. We would love to welcome you back in the future.
Business overnight Great hotel, full kitchen, clean, quiet, will be back!!! I couldn't get internet to connect and when I called the front desk she gave me a number to call. Didn't like that, but a great room, excellent value!
Business response:
Tracy - We want to thank you for taking the time to post a review of your stay. We are glad that you enjoyed your fully equipped kitchen and your clean, quiet room; however, we are sorry that you experienced issues with our free Wi-Fi and that our staff did not properly handle it for you. We will be contacting our internet provider to make sure it is working properly and will review your feedback with our staff to ensure we are providing our guests with quality service. We would like to thank you again for posting your revie... read more
overnight stay The room smelled from a dog. There were no amenities, shampoo, soap, etc. in the room.
missing necessities! There was no shampoo or hair dryers in room. Difficult to find behind business area.
Business response:
We want to thank you for taking the time to post a review of your stay. We apologize that you were not aware that we kept the shampoo and hair dryers at the front desk for our guests. We will work with our staff to improve our notification process during check-in. It is great to hear that you enjoyed our friendly staff. We would like to thank you again for posting your review and we look forward to welcoming you back in the future
Room was very nice and a very decent price. Would go back again without a doubt
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your clean room and our affordable rates during your visit with us. The staff and I would like to thank you again for posting your review and we look forward to welcoming you back in the future.
Nice place I enjoyed the stay. It was clean and quiet. I would stay there again.
Business response:
We want to thank you for taking the time to post a review of your stay. Its great to hear that you enjoyed our clean, quiet hotel. We would like to thank you again for posting your review and we look forward to welcoming you back in the future.
Clean. Good for recharging before continuing your trip.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your clean room. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,181 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.