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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A good experience Nice hotel that is conveniently located with plenty of parking. All facilities are in good shape. It is close to the freeway with is nice, but the road noise can be an issue if you are a light sleeper.
Business response:
Rob - Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our overall accommodation including our convenient location at a great value. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
weekend getaway For the most part was a good room and hotel. The bed was uncomfortable was to hard for my taste. The only problem we had was we had to leave the bathroom light on the entire 2 days so that the fan would run., because the 3rd floor apparently is a smoking floor and the cigarette some would come into our room on the 1st floor all day long. Would especially be bad over night so would wake up not being able to breath in the morning when I complained they said there was nothing they could do about it being an exte... read more
Bring all you need Very clean and great location but no hair dryer or extras in the kitchen. No paper towels, napkins, salt or pepper, no coffee filters and only one day of coffee for two day stay. I had brought coffee and food but not filters, salt and pepper or blow dryer.
Business response:
Thank you for sharing your experience with us. I’m so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Please know, while we do not offer toiletries in our guest rooms, we do have an amenity basket available at the front desk for guests to enjoy upon request. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
Nice room and good rate - Couple of exceptions Nice room but had a very small ant problem (counted 6 total). Mgmt called for pest control who did come spray (could tell by odor, but that is expected) and still had a couple show up the next day, but they were very small and no more showed up after that. Otherwise room was clean and everything worked as expected. Bed was comfortable. Continental breakfast is misleading - only had grab and go items like oranges, 1-2 kinds of muffins, couple different cereal bars that was about ... read more
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that you found a few ants in your room; however, I am glad that we were able to assist you with the issue in a timely manner. As well, I am sorry that you were not pleased with our grab-and-go breakfast and our TV channel selection. Your comments will be helpful as we continue to improve our guest experience. Still, it's great to hear that you enjoyed your clean, comfortable room, our great rates and our coffee. We hope to have the opportunity to see y... read more
Quite weekend get away. The staff was so friendly and accommodating! The kitchen was so nice with a real fridge and stove top! Very quite! My only complaint was the comfort of the bed. For someone with chronic back pain...the bed did not help.
smokers welcome If you are not a smoker I recommend not staying here. I stayed in non smoking room and smoke was still evident. Good stay for the price. Fun staff!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your non-smoking room had a smell of smoke. Your comments were reviewed by our staff, and we will be taking the necessary actions to make sure your experience is not repeated. I am happy to hear that you found our staff to be fun and enjoyable. Thank you again for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,145 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.