Extended Stay America - Des Moines - Urbandale

Dave 

on Expedia

11 years ago

Nice hotel in good location. Was greeted by friendly and knowledgeable staff. The room was very clean and comfortable. Only negative was we had to ask for a grab and go muffin, as there were none set out. Overall, a very good experience. 

Disappointed 

on Expedia

11 years ago

Very nice!! I was pleasantly surprised at the very clean and homey accommodations. 

Anonymous 

on Expedia

11 years ago

Enjoyed the mini kitchen in my room Liked having the mini kitchen in my room and the area is quite and easy to get to off the interstate. 

Mary Sanz 

on Expedia

11 years ago

overall we were very satisfied with our stay - hotel was clean and front-desk personnel were very helpful friendly. would stay here again in a heartbeat! 

SRJ 

on Expedia

11 years ago

Hard to find Instructions tell you to turn at a certain street which appears to dead end. You must turn left and follow around a bend to find the hotel 

Anonymous 

on Expedia

11 years ago

Okay in a pinch The hotel is showing its wear. The room, while the kitchen area is nice, is rather small and was showing its age. It is located in a convenient location and easy access to Interstate. The complimentary "breakfast" was limited to one drink and one item with a choice of a cereal bar or piece of fruit or an oatmeal packet that you could take back to your room and microwave. Disappointing overall 

Anonymous 

on Expedia

11 years ago

The stay was nice, but there was something red on the carpet and the carpet was wet. 

Ed 

on Expedia

11 years ago

Des Moines Typical extended stay. The attitude of the desk clerk was bad. When I arrived to check in, I asked for a downstairs room. Her comment was "You get what you get. We are all booked tonight. ". She proceeded to put me in a handicapped room on the third floor. Great customer service huh? I even requested th first floor when i bookef the ropm. Perhaps she was too busy babysitting the young children who were behind the counter or talking to her friends who were at the desk conversing with her. it rubbed me wrong. Room w... read more

carol 

on Expedia

11 years ago

great choice for overnite stay Hotel was conveniently located in Urbandale. A recliner in the room was a real plus along with kitchen amenities!! Very well priced! Will stay here again.