Extended Stay America - Des Moines - Urbandale

Corey 

on Expedia

a year ago

The hotel has a terrible smell. The contential breakfast was terrrible because of the lack of options you have was coffee, hot water, mini muffins, small packagea of oatmeal and granola bar. I had to eat the small package of oat in a cup once with hot water because the hotel didn't provide any paper plates or bowls. 

Catherine 

on Expedia

a year ago

I attempted to make a reservation they told me that my card didn't go through. Then they tried to charge me for the room even though I didn't have the opportunity to check in because my card didn't work. I don't know about you but I think that's just trying to get people off. 

Sandy 

on Expedia

a year ago

Room wasn't very clean. Bathroom the faucet on the bathtub was falling off and it leaked. Breakfast options were not good.only instant oatmeal. 

Gregory 

on Expedia

a year ago

Absolutely worst experience, safe you time go anywhere else. This place is like a homeless shelter with all the worst stuff that come with. And management as high as could be 

fardis 

on Expedia

a year ago

The place was not taken care of at all. The electric plugs were exposed and broken. The light fixture was missing the cord to plug in. My daughters bed was leaning down on the top side so she was laying almost with her head below her body level. I killed multiple german cockroaches so i was afraid to take clothes out of the luggage so it stayed in my luggage the whole time. And corporate only has one person working at most times. So there was really no customer service. And i understand the situation we are having with immig... read more