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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Nice clean place, close to shopping in the freeway.
Business response:
We are so happy to hear you enjoyed your stay!You would have received a guest survey in your email and we do appreciate your response!Have a great summer!
Good location. Front desk staff was rude to me at times while asking for things I forgot. Housekeeping never came to my room the entire time. Will be choosing another hotel next time, however this place is very tolerable to stay at.
Business response:
Dear Steven, Thank you for your feedback. We are glad our location was perfect for your needs. We apologize if you found the front desk staff less than friendly. We strive to provide excellent service and will address this with our team. We are sorry to hear our services and amenities were not to your expectations. We offer housekeeping services weekly to provide a more home-like experience for our guests. However, these services are always available upon request for a nominal fee. We appreciate your understanding and hope t... read more
Nice, spacious rooms Great if you need to stay for more than one night.
Business response:
Dear Guest, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed your comfortable suite, fully equipped kitchen [or kitchen amenities], and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management
Nice place for the price.
Business response:
Dear Pamela, Thank you for your feedback regarding your stay at Extended Stay America. We are pleased you found us to be a good value, and thank you for your wonderful comments about our comfortable accommodations. Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management
Location
The hotel was a bit in need of repairs. Was a comfortable bed. And the staff was great
A bit dated but great stay for the price.
Business response:
Dear Cathryn, We appreciate you staying at our hotel. It is wonderful to read that you enjoyed our outstanding service and found us to be of excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,423 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.