This profile has been claimed by the business owner or representative.
Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
A bit dated but great stay for the price.
Business response:
Dear Cathryn, We appreciate you staying at our hotel. It is wonderful to read that you enjoyed our outstanding service and found us to be of excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely,Hotel Management
Decent Stay, No Issues Other than the false advertising of "free breakfast", our stay was very nice. Their "breakfast" is stale muffins and granola bars with some coffee or tea. No real breakfast. But there are several good restaurants to eat at nearby.
Business response:
Dear William, Thank you for being our guest. We are glad you had a pleasant stay. However, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass your feedback on to the appropriate team members, as we are always grateful to know how we can improve a guest's experience. On the other hand, we are happy that our location made your trip better. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
It was very nice and clean we come here every year
Business response:
Dear Tammy, thank you for staying with us again and making Extended Stay America your home away from home. We are pleased to hear we met your needs and expectations during your visit. We strive to provide all our guests with a wonderful experience. Thanks again for your feedback, and we look forward to welcoming you back soon for another stay. Sincerely,Hotel Management
Staff very pleasant.
Good on a budget. I was looking for a kitchen and a little more space and this fit the bill. I can’t complain too much for the price and the staff was friendly and helpful, maintenance fixed the sink the next day. The beds are firm! Not comfy if you like softer.
No EV charger or even an outdoor receptacle to use for my own charge cable. No benches out front or by the doors to sit outside. No ice maker.
Business response:
Dear Erin, thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.