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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Business response:
Romelle, thank you for your generous rating of Extended Stay America. We are glad you had a great stay and enjoyed all aspects of our hotel. On behalf of everyone here, we invite you to visit us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for your generous rating. We are glad you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
An OK place to stay. Comfortable bed, good room size. Room smelled a little smoky when we arrived. Kitchenette was useful. Thanks
Business response:
Thank you for being our guest. We are pleased to know your stay with us was enjoyable and that you liked the kitchenette in your room. That being said, we regret the inconvenience you experienced due to smoke smell. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management
Will stay here again Very comfortable and quiet.
Business response:
Donna, thank you for being our guest. It’s a pleasure knowing you had a comfortable stay and loved everything we offer. We look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Loved this hotel and Des Moines Spacious, clean rooms. Very accommodating - they accepted all 3 pets with whom we are traveling cross country. Des Moines is a very nice Midwest city. This was our favorite Extended Stay hotel out of the 4 we stayed in.
Business response:
Cathy, thank you for staying at Extended Stay America. We are delighted to read you loved your well-appointed room and had a great visit with us. Thanks again for being our guest, and we look forward to your next visit. Sincerely, General Manager
Nice stay Nice hotel exelent bed the most of the staff was friendly and helpful except for the one had his feet on the desk. Very unprofessional
Business response:
Carl, thanks for reviewing your stay at Extended Stay America. We're happy to know you had a good night's rest and loved the service provided by most of our team member, except for the one. I apologize for the unprofessional personnel you came across. Your feedback will be taken seriously and will provide additional training to the team as we improve. We hope you will consider visiting us again so that we can make it up to you. Sincerely, General Manager
Overall comfortable time. Quiet and friendly staff.
Business response:
Thank you for being our guest. We are happy to know you had a good time here and were pleased with the service provided by our courteous associates. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager
Not Good Was not impressed with this Extended Stay. Room had a very musty, stale oder that would not go away regardless of how long you left the air on. A friend who was staying here as well had to go to the hospital due to the bites she received by the bedbug infestation in her room. The hospital did report Extended Stay to the Health Department. I in all good conscious would not recommend staying here.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,416 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.