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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Fit the bill, but needs maintenance I was considering staying for over a week but after my first night, I decided to change locations. The room was loud and there was an odd smell in the hallways. None of the security doors worked. I went out the side door by the pool to get something out of my car and was a little nervous when the door was easily open-able without a room-key from the outside. The continental breakfast was okay, but I won't be staying there again.
Linda was extremely helpful in finding us a farmer's market and very polite. The room was large and comfortable, however one of the beds needed replacing as it sagged in the middle.
Business response:
Hi there, Thank you for your recent review of your stay. We appreciate the kind comments about the size of our rooms and the helpfulness of our staff; however, we apologize that one of the beds was uncomfortable. In response to your feedback, I am assessing the condition of the mattresses. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience! Thanks, again!
Best combination of location and quality! Great place. I will stay there when I visit WDM. Very nice ! 5 stars! Excellent value too!
Business response:
Allen - Thank you for posting such a wonderful review. I'm glad you enjoyed our hotel's location and the accommodations that we provided. It was a pleasure having you stay with us and we look forward to welcoming you back in the future!
Basic and simple Hotel very easy to find, easy access to getting on and off the freeway. This hotel chain is a bare bones basic accommodation. However, it is one of the few hotels that welcomes cats. They are very reasonably priced and the rooms are spacious to accommodate extended travelers.
Good price for what you got. Room was very nice. A/C could not be controlled. It was either ON full blast, or it was OFF. Room was freezing when we got there....we shut it off and it stayed cool until after midnight. Refrigerator was noisy.
OK Stay They where very nice but the room did have the smell of smoking and the breakfast was just cereal bars instant oatmeal and apples.
Nice friendly staff. Toaster broken shower head clogged,so problems in room. Hotel was save and clean. They need to inspect rooms better
Business response:
Henry - Thank you for your recent review of your stay. I am sorry to hear that the toaster and shower head malfunctioned in your room. In response to your feedback, I am working with our maintenance staff to correct these problems. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is closed now. It will open at 7:00 a.m.