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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
No breakfast Mostly ok. The breakfast was supposed to be out by 6 am. We went down at 6:05 and not a thing was read in fact the person seemed untrained as she was struggling to just get the coffee pot in place. When I asked she said "I don't have it out yet". I didn't have time to wait so we left.
Business response:
Thank you for your recent review of your stay. I am sorry to hear about the situation at breakfast. In response to your feedback, I am further training our staff in this area. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
A very good hotel to live It was great. I wish the price would have been cheaper, or a monthly rate.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad you enjoyed our location and that our hotel met your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice place to stay. Enjoyed the room. Pets welcome
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear you enjoyed our pet-friendly hotel. The staff and I are proud to have provided you with a room that you enjoyed. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good for Business Travelers on a Budget This property is just what the doctor ordered for business travelers on a budget. Nothing fancy, but it's clean and well kept. The staff is very friendly and helpful. It is located conveniently close to dining, shopping and commercial areas. If all you need is a place to sleep and shower in the morning, this is it.
Iowa visite I wan only in Iowa over night. The hotel was a welcome sight after a day of traveling. The staff was courteous even at midnight when I arrived. It was my first time staying at an Extended Stay America and I do would that there again the next time I am travelling
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you found our staff to be courteous and that our hotel met your needs for your overnight visit. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Spacious rooms but... Lots of space but a terrible smell in the hallway and in our room. Expensive laundry facilities. Not a very customer-focused staff. Terrific location though and a decent price.
Business response:
Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your spacious room; however, we are disappointed to hear that you encountered an unpleasant odor during your stay. We will work with our housekeeping staff to ensure all areas of our hotel smell fresh at all times. Thank you again for your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,416 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.