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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing
Business response:
Dear Sheryl, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We take all guest comments seriously and are committed to improving our facilities and service. Please provide us with more details about your stay so we can address your concerns and work towards a resolution. We hope to have the opportunity to provide you with a much better experience in the future.Sincerely,Hotel Management
The entire hotel smells like a bathroom. Even in the room. When you turn on the light in the bathroom, it intensifies that smell. The sheets were not very clear and there was someone’s hair still present (ie on the bed, pillows, and sink) which makes me think that they did not thoroughly clean.
Business response:
Dear Alexus, Thank you for your feedback. We are truly sorry to hear about the unpleasant odors and cleanliness issues you encountered. This is not reflective of our usual standards. We are addressing these concerns with our team to ensure a thorough of our cleaning procedures and to improve our maintenance. Your input is valuable, and we hope to provide a more pleasant experience in the future.Sincerely,Hotel Management
.
Go to another place Horrible place, Service was bad came down three times to switch rooms. The first time I was supposed to have a double bed for me and my two kids went up there the room was completely dirty. Nothing was cleaned or anything. The sheets were still not even came back down and I was given a single double bed for three people well and the person walked away didn’t even bother helping, tried to call hotels.com to get a refund couldn’t get through . Sad
Business response:
Dear John, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,318 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.