Extended Stay America - Detroit - Madison Heights

Matt 

on Expedia

15 years ago

Excellent value and fantastic service! Upon check-in the hotel clerk, Keiara, was very friendly, helpful, and accomodating despite our late check-in. I would highly recommend this hotel. Basic amenities, but comfortable and excellent staff. 

Anonymous 

on Expedia

16 years ago

...more than what i expected for the price i paid... ...i was just looking for an inexpensive place to crash in the madison heights area...and i feel that i got more than my money's worth...the front desk clerks were very friendly...room nice...it did have a little tv tho...but i didn't watch tv...the fridge and sink came in handy...and it was really close to the freeway...i was worried because after i booked the room i read the reviews of past guests and was really worried about the fishy smell a past guest had mentioned...... read more

M 

on Expedia

16 years ago

Front Desk Staff was Fantastic! Upon check-in the hotel front-desk staff had made all arrangements for us prior to our arrival. Our check-in was later than we had expected and Keiara (front desk staff) was extremely helpful and went out of her way to ensure our comfort during our stay. Great value for the money and the guest services (Keiara) exceeded our expectations! 

Bryan 

on Expedia

a week ago

The room was dirty when i moved in and i requested it to be cleaned the next day. It was not. There was menstral blood on the toilet lid, toenail clippings on the toilet, boogers on the shower wall, hair in the shower drain, and dirty socks under the chair. None of it was addressed. The there were no other rooms available apparently. No make right was offered. They were dicks 

Donna 

on Expedia

a week ago

Where are we staying? Called by hotel at 11 AM to tell me no room available. Was on the road to destination. They moved us to a different Extended Stay in another city. The staff there was friendly and helpful. I received my money back as the new hotel was run down. We moved to another hotel nearby. 

Jessica 

on Expedia

a month ago

The bed was very uncomfortable, but it was clean. The carpet was very dirty, room had lingering cigarette smell. Staff at the front desk was friendly, but she had to ask for permission to give us more towels. Two night stay with two adults, and we were only given two wash clothes, one hand towel, and two bath towels. No extra pillows could be given out, so we each got one pillow- very flat. While there is a kitchenette, they do not supply anything for cooking or utensils. Wasnt the worst hotel Ive seen, but we wont book ther... read more

Eric 

on Expedia

a month ago

After staying in multiple rooms over many visits in the last month (I’m a traveling health worker), some of the rooms smell pretty smoky, some of the fridges are getting old and leaky, and the room cards never work on the side entrance. The breakfast they provide is only coffee and muffins or granola bars. Otherwise, it’s a decent place for a decent price. 

Ignacio L 

on Expedia

a month ago

Booked 3 rooms for 3 couples. My room’s garbage can was left full with rotten food in it. The other room has a water puddle in the kitchen area and the bedside lamp not working. Manager at least give me a full refund for my room, but it took a follow up call and 1o days to get it.