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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad experience
Business response:
Dear Muhammad, Thank you for sharing your feedback. We’re sorry to hear that your experience was not up to the standards we strive to provide. Your satisfaction is very important to us, and we apologize for any issues that may have contributed to your disappointment. We would appreciate the opportunity to learn more about your experience so we can address any concerns. We hope to make your next stay much better.Sincerely,Hotel Management
Mauvaise odeur dans les communs et la chambre. Petit déjeuner très light, boisson et un gâteau. On a déjà fait des hôtels au même prix avec des prestations meilleures. À déconseiller.
Business response:
Dear BRUNO, Thank you for taking the time to share your feedback. We regret to hear that your experience was not up to your expectations and that the smell and breakfast offerings were disappointing. We aim to provide a comfortable stay and are sorry that we fell short in these areas. Your comments are valuable, and we will address them with our team to improve our services. We hope you might consider giving us another chance to provide a more satisfactory experience in the future.Sincerely,Hotel Management
Room was not cleaned because i didn't stay for 14 days. Breakfast was disappointing the same 2 favor muffins and nasty coffee and tea. Only thing good was they give you clean towels as much as you want. I would never stay here again
Business response:
Dear Adanicate, Thank you for your feedback. We apologize for the cleanliness issue and the disappointment with our breakfast offerings. Our goal is to provide a pleasant stay, and we regret that we fell short in these areas. We are addressing your concerns regarding the room cleaning policy and breakfast variety to enhance our guest experience. We appreciate your comments and hope to have the opportunity to improve and offer a better stay in the future. Sincerely,Hotel Management
Extended stay America, Edison hotel experience. It was a bad experience, the room was not clean, we asked for extra pillows, it was not provided, the furniture and bed was in bad condition. The staff was not helpful at all. We ask to clean the room, the receptionist told they only clean in 14 days. Worst experience of my life staying in a hotel. Never ever will stay in extended America. Breakfast was horrible, we asked for cream and instead of refilling, they said it is over. They said there will be bagel for breakfast, but ... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We are sorry to hear our services and amenities were not up to your expectations. To provide a more home-like experience for our guests, we offer housekeeping services on a weekly basis. However, these services are always available upon request for a nominal fee. Also, we regret that our breakfast did not meet your expectations. We have shared your comments with our team to ensure clear communications going forward. Thank you once more, and we hope to welcome you bac... read more
Not so good. The building, rooms, bathrooms, all were terrible and outdated. The front desk staff was nice but manager Ramkrishan by himself was rude, toxic and highly unprofessional. He should have been trained about customer care before making him manager.
Business response:
Dear Mohammad S, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.