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Extended Stay America - Edison - Raritan Center
- Hotels
- Edison, NJ
About this business
Location details
1 Fieldcrest Ave., Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t book here The hotel is absolutely horrible such a shame I stayed here about 5 years ago I am from Edison New Jersey and moved to Texas. It’s located in a nice business area so you wouldn’t think it would be a run down hotel. Me and my father were coming to town for a wedding we booked this hotel for our WHOLE stay, and when we pulled up the parking lot was completely full, people roaming around outside (sus behavior), looked more of like an apartment or section 8 than a comfy hotel. When I walked inside to cancel it di... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, especially given your previous positive stay. We understand how important first impressions are, and we regret that this visit left you disappointed. Your comments are valuable, and we will address them with our team to ensure improvements are made for future guests.Sincerely,Hotel Management
Property was not clean and felt shady. The linens, room tables and wash basins had hair, all over the places. The blanket was stinking; hence I didn't use the blanket throughout my stay for 2 nights. The lobby's had very weird smell too. No breakfast was included, and not many restaurants nearby to go and eat. Overall, I had a bad experience and wouldn't be choosing this hotel anytime I am travelling in US. Not at all recommended.
Business response:
Dear Ankita, We sincerely apologize for any inconvenience you experienced during your visit. Our top priority is to provide a clean and fresh environment for all our guests, and we regret that we fell short of meeting your expectations. We are also sorry you were disappointed with the breakfast items we served. Your comment is valuable to us, and we will address this with our team to ensure that we offer a more satisfying experience for all our guests. We appreciate your understanding and hope to have the opportunity to serv... read more
Did not liked. The room was too small and bit noisy. Bathroom was not good
Business response:
Dear Ravikumar, Thank you for your feedback regarding your recent stay. We’re sorry to hear that the room size and noise level did not meet your expectations. Additionally, we apologize for the issues you encountered with the bathroom. Your comments are important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your insights and hope you might consider staying with us again for a better experience. Sincerely,Hotel Management
DO NOT STAY HERE Traumatized. Switched rooms three times cause they were all dirty with trash and grease stains on the tables, and weird smell. In the third room we had to have it sprayed down to make it passable. After airing out the room i sat on the bed which looked clean when i got up noticed a stench undid the bed to discover a sh** stain that was still fresh enough to pass through the top sheets. I ran to shower and threw away the clothes i had on. The manager refused to give me a refund despite explaining the situatio... read more
Business response:
Dear Guest, Thank you for your feedback, and we sincerely apologize for your traumatic experience during your stay. We take cleanliness and guest satisfaction very seriously, and your comments regarding the room conditions and service are unacceptable. We will address these issues with our team immediately to ensure improvements are made. We understand the impact this has had on your stay and appreciate your patience in resolving the situation. We hope you might consider giving us another chance in the future. Sincerely,Hote... read more
Honestly, this on expedia. It was advertised as free breakfast with amenities, none of whijcj existed. If i hadnt been lied to through the advertising i would have saved my money and booked the cheaper hotel in Woodbridge. Traveling with a toddler and expecting things included that did not exist was really lame.
I’m not sure why I’m receiving this survey being that I was told the hotel could not accommodate my stay and told me not to come but I’m receiving notifications about checking in and how my stay was and was charged
Business response:
Dear Aniyah, Thank you for bringing this to our attention. We apologize for the confusion regarding your reservation and the subsequent charges. It’s concerning that you were informed not to come and still received notifications. We are investigating this issue to ensure it doesn’t happen again. Your experience is important to us, and we want to make things right. We appreciate your patience and welcome you back.Sincerely,Hotel Management
They offered a breakfast which was not stocked and didn't even have coffee. When I found the front desk person and asked for coffee I was told they didn't have any. Don't offer something if you're not going to have it available for guests
Business response:
Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced with the breakfast and coffee availability. This is not the standard we strive to maintain, and we will address this issue with our team to ensure better stocking and availability in the future. Your comments are valuable in helping us improve our services. We appreciate your understanding and hope to have the opportunity to provide a more satisfying experience during your next stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Edison - Raritan Center
How is Extended Stay America - Edison - Raritan Center rated?
Extended Stay America - Edison - Raritan Center has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Edison - Raritan Center open?
Extended Stay America - Edison - Raritan Center is open now. It will close tomorrow at 12:00 a.m.