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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love staying here amazing staff and walking distance to alot of places to shop and eat..
I will stay here again and again front desk staff is amazing especially Mrs Paula and the manger Mrs Evelyn is amazing as well... Night shift are always on top of everything and housekeeping is good as well... Convenient to alot of shopping and grocery store within walking distance as well...
Business response:
Dear Taboras, Thank you for choosing Extended Stay America and for your excellent review. We’re thrilled to hear you enjoyed your stay and that our front desk team, especially Mrs. Paula and Mrs. Evelyn, made such a great impression. It’s also wonderful to know our night staff and housekeeping team helped make your experience enjoyable and comfortable. We strive to deliver exceptional hospitality to every guest, and our team will enjoy reading your wonderful comments. We’re also glad you appreciated our convenient location n... read more
The room provided 4 walls and a roof. The property looks like something from 1970. For what the place makes, something like new curtains shouldn't be a big ask. Desperate need of upgrade.
Business response:
Dear Richard, Thank you for sharing your feedback with us. While we’re glad your stay provided the essentials, we regret that the overall condition of the property did not meet your expectations. Your comments regarding the need for updates and improvements have been noted and will be shared with the appropriate individuals as we continuously work on plans to enhance our guests’ experiences. Thank you again for sharing, and we hope to see you soon. Sincerely, Hotel Management
ALWAYS top notch service here thanks to everyone here.
Will stay here again and again... Mrs Paula is SUCH amazing person and Mrs Evelyn is amazing as well... Housekeeping is top notch as well...
Will stay here again and again love Mrs Evelyn and Mrs Paula ❤️❤️
Business response:
Dear Taboras, Thank you for choosing Extended Stay America and for taking the time to write an excellent review! We’re delighted to hear that Mrs. Evelyn and Mrs. Paula made such a positive impact on your stay. Your kind words mean a great deal to our team, and we look forward to welcoming you back again and again for many more wonderful visits! Sincerely, Hotel Management
Will stay here again and again... Rooms were just remodeled with new bed and TVs... Always quiet and clean is in walking distance of plenty of places shopping and food... The staff at the front desk are always amazing and well mannered... Mrs Evelyn is top notch and Mrs Paula is an amazing person with a great attitude....
Interior hallways smelled heavily of smoking
Business response:
Dear Danny, Thank you for sharing your feedback with us. We are truly sorry to hear about the unpleasant smell of smoke you experienced in the hallways. While smoking is permitted only in designated areas, it should never impact the comfort of our non-smoking guests, and we regret that it did during your visit. Please be assured that we are reinforcing our policies and taking extra steps to address this issue. Your comments are invaluable in helping us improve, and we hope to provide you with a more comfortable stay in the f... read more
Amazing staff.. great housekeeping they are always friendly and helpful whenever I see them... Front desk service is exceptional... Mr. Bobby is always nice and friendly.. Of course Mrs Evelyn and Mrs Paula are always top notch 😍😍.. will stay here again and again
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 3.7 star rating with 1,187 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.