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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms are clean and staff is amazing
Wonderful
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing your review. Our goal is to provide an exceptional experience, and it’s truly rewarding to see that your stay was nothing short of excellence. We appreciate you taking the time to leave feedback, and we look forward to the pleasure of welcoming you back. Sincerely, Hotel Management
The room was good. Would stay again. Staff was friendly. Breakfast was ok would enjoy more variety on menu. Parking was good enough parking. All in all my stay was good. Like I said would definitely stay again and longer stay than 1 night.
Nice big room
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your review. We’re delighted to know you enjoyed the spaciousness of your room and had such a positive experience overall. Our goal is to provide an exceptional experience, and it’s always rewarding when a guest’s stay goes so smoothly. Thank you for sharing your feedback, and we look forward to welcoming you back for another pleasant and comfortable visit. Sincerely, Hotel Management
The stay was ok! They were redoing the parking lot so we had to park on the side not the safest place. The foyer smelled like skunk weed! The carpet leading to our room smelled bad!
Business response:
Dear Guest, We sincerely apologize for the inconvenience you encountered during your visit. We understand how the parking situation and unpleasant lingering smell could have affected your comfort, and we regret falling short of providing the welcoming environment our guests deserve. Your feedback has been shared with our team to ensure greater attention to overall cleanliness and presentation. We truly appreciate your understanding and hope your next experience with us reflects the quality we aim to deliver. Sincerely, Hotel... read more
Great staff
Great staff. She (Shenay?) was very helpful and friendly!
Business response:
Dear Guest, Thank you for your wonderful rating and kind words. We’re delighted to hear that our team member made such a positive impression through her friendly and helpful service. Team members like Shenay truly reflect our commitment to providing warm and attentive hospitality, and we’ll share your compliments with her. We’re grateful for your appreciation and look forward to welcoming you again to Extended Stay America for another enjoyable stay. Sincerely, Hotel Management
The room i had was appropriately clean but dark and dingy. The bathroom was big, but had absolutely no counter or vanity for personal care products. There wasn't even a place to sit your toothbrush. There wasn't anything to put your suitcase on, but plenty of open space. They don't utilize the area at all. The staff was amazing.
Business response:
Dear Guest, Thank you for being our guest and taking the time to share your impression. We’re pleased to know you found the room clean and our team’s service outstanding. However, we regret that the room layout and lighting did not create the level of comfort you expected. Your comments regarding the bathroom setup and use of space are appreciated and have been shared with our team for consideration in future updates. We appreciate your kind words about our staff, and we hope to have the opportunity to welcome you back for a... read more
Love staying here amazing staff and walking distance to alot of places to shop and eat..
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 3.7 star rating with 1,255 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.