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Extended Stay America - Fayetteville - Cross Creek Mall
- Hotels
- Fayetteville, NC
About this business
Location details
4105 Sycamore Dairy Rd., Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very unsafe
Business response:
Dear Marques, Thank you for bringing your concerns to our attention. We take guest safety seriously and apologize for any discomfort you experienced. We continuously work to enhance security measures and create a safe environment for all our guests. Your feedback is crucial in helping us improve, and we appreciate your understanding. We hope to have the opportunity to restore your confidence in our hotel on your next visit.Sincerely,Hotel Management
I had a kitchen but no dishware, coffee pot, pots/pans. Strange that these had to be checked out at the desk, but people were probably stealing them. But none were available for me during my stay. I booked this type of hotel room so I could have a kitchen, so this was disappointing. Also disappointed that there wasn't an automatic door / handicap button at the entrance. Sure, rolling in 2 suitcases was awkward, but worse for the woman I saw with the walker and the man in the wheelchair. Otherwise room and property were suffi... read more
Business response:
Dear BETH, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the lack of dishware and kitchen amenities during your stay. Your feedback regarding the automatic door and accessibility concerns is noted, and we will review options for improvement. We appreciate your understanding and hope to better serve you in the future.Sincerely,Hotel Management
This was a great location and overall in good shape, but the room setup was not convenient. I know some of this was because it was accessible (don't know why I was placed there), but there should still be more counter space in the bathroom and table area. Staff was very helpful!
Business response:
Dear Margaret, Thank you for your feedback. We're glad to hear that you found our location convenient and our property in good condition. We apologize for any inconvenience with the room setup and appreciate your suggestions for improvement. Our staff is dedicated to providing helpful service, and we hope to address your concerns and provide a more comfortable experience at Extended Stay America on your next visit.Sincerely,Hotel Management
Excellent hotel Everybody wonderful every time I come they are very professional and nice.
Frequently asked questions about Extended Stay America - Fayetteville - Cross Creek Mall
How is Extended Stay America - Fayetteville - Cross Creek Mall rated?
Extended Stay America - Fayetteville - Cross Creek Mall has a 4.3 star rating with 738 reviews.
When is Extended Stay America - Fayetteville - Cross Creek Mall open?
Extended Stay America - Fayetteville - Cross Creek Mall is open now. It will close tomorrow at 12:00 a.m.