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Extended Stay America - Fishkill - Route 9
- Hotels
- Fishkill, NY
About this business
Location details
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dustin, we enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Other than the fact that: 1. They charged me an extra $54 for the dog that wasn't mentioned on the booking AND 2. The place wasn't particularly clean AND 3. I had to fight the fruit flies for my meals in the room AND 4. There was no coffee in the lobby, nor a coffee pot in the room AND 5. Although it was an "efficiency", there was no silverware nor plates (what's the point of n efficiency?)...other than that it was great
Business response:
Thank you for your review. We are sorry our pet fees came as a surprise to you. Please know our fees are competitively priced and posted on our website so guests can have this information before booking with us. We also apologize for the cleanliness issues encountered and for the insects you had in your suite. Your feedback has been shared housekeeping team to address the problems you outlined. Moreover, kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers the... read more
Business response:
Akira, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Great place
Business response:
Stephen, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for your lovely comments, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Indira, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
The first room that they gave me was not cleaned. I thought that was hilarious. The second room I got was ok until it was time for a shower. I noticed there was hair stuck on the shower walls. I ended up leaving
Business response:
Thank you for sharing your feedback. We failed you in the most basic ways by not providing clean and comfortable accommodations, and for that, we arevery sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Even though this is not a frequent occurrence, we recognize that even one time is too many. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. ... read more
No coffee?? Cold not believe that coffee was not readily available in the room and had to be requested, that is one of the basic necessities when traveling.
Business response:
Nancy, thank you for your kind rating and for letting us know you had a pleasant time at Extended Stay America. However, we regret your disappointment with the coffee not being available in the guest suite. We value your comments and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Great service courtesy I got my confirmation easily on this app
Business response:
Rich, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
CLEAN,COMFY AND QUITE !!! IT WAS AMAZING ! I HAD A GUEST FOR A SHORT TIME . WE CONCLUDED OUR VISIT AND I WAS ALONE FROM 7PM TILL CHECKOUT !! IT WAS CLEAN,COMFORTABLE AND QUIET !!👍👍👍
Business response:
Anthony, thank you for choosing Extended Stay America. It’s a pleasure to know you had a peaceful stay with and liked our well-kept accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fishkill - Route 9
How is Extended Stay America - Fishkill - Route 9 rated?
Extended Stay America - Fishkill - Route 9 has a 3.4 star rating with 1,628 reviews.
When is Extended Stay America - Fishkill - Route 9 open?
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.