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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
25 Merritt Blvd., Fishkill, NY, 12524, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Marion, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Hotel is ok, but very expensive The hotel was very conveniently located and generally was in good condition. The price, however, far exceeded what I expected to pay and have paid in the past for similar hotel rooms.
Business response:
Kerry, thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Convenient location Convenient location. Close to highways, walking distance to many restaurants, walking path, shopping & village of Fishkill. Do not get a room near tennis court. Very noisy & i was told guests could play til 10 pm. There was a group of about 20+ people hanging around tennis court. This is very inconsiderate to other guests who get up at 5 am to go to work. Hours of play should be adjusted accordingly. 10 pm is way too late to be disturbing other guests. . I'd never stay in one of those rooms again. Simon, ... read more
Business response:
Jackie, we're so glad you chose Extended Stay America for your stay. It's a pleasure to read that you were satisfied with our attentive service as well as the hotel's location. We're happy you had a pleasant visit, and we hope to see you again very soon! Sincerely, Hotel Management
Meh... Overpriced for what it is. The beds were extremely uncomfortable and amenities were mediocre at best. Friendly staff. Clean enough. Just overpriced. Shouldn’t be more than $80 a night.
Business response:
Enrique, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our attentive service. Having said that, we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We appreciate your business and sincerely apologize that we failed to provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another ... read more
Good location We were switched to a second facility, reservation was not the same, bathroom was not clean. Kitchen with no supplies of any kind, and breakfast was not what was advertised. Price was right though.
Business response:
Thanks for being our guest. We are glad you had an overall pleasant visit and liked the value we offer. That being said, we are sorry for the cleanliness issue you experienced while here. Your concerns will be shared with our housekeeping team. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely,... read more
Good hotel terrible WiFi The staff was efficient and courteous on check-in. The room was clean and roomy and a great value. The only MAJOR issue was the WiFi, extremely slow and never could keep a connection. In this day and age WiFi needs to be fast, free and almost flawless.
Business response:
Richard, thank you for being our guest at Extended Stay America and for your review. We are glad to know you were impressed not only with our courteous associates and your well-appointed room but also with the value we offer. However, we are sorry for the issues you experienced with our internet service and regret the inconvenience it caused. We will be sure to share your concerns with our maintenance team to fix the problem immediately. We hope the positive aspects of your stay will encourage you to choose us again in the f... read more
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Front desk staff ( Erin/ Yvone??) Excellent Just really good front desk staff.. friendly and knowkedgable
Business response:
Ed, thank you for sharing a wonderful review of Extended Stay America. Our entire staff is committed to providing an exceptional service for every guest, and your feedback serves as an encouragement for us. I will be sure to share your compliments with the associate mentioned in your feedback for a job well done. We look forward to welcoming you again for another memorable experience. Sincerely, Hotel Management
Sufficient for the need The hotel was easy to find and close to food and shopping. However the sign says non smoking facility but there was always a clear smell of smoke in the elevator and halls. The AC was in the kitchen part of the room which made the sleeping area not very comfortable. It was fine for what we needed it for but would not plan to stay for a long time
Business response:
Anna, thank you for choosing our hotel. We are pleased to read you had an overall pleasant stay and liked our convenient location, but we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. Please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Extended Stay America - Fishkill - Route 9 has a 4.1 star rating with 973 reviews.
Extended Stay America - Fishkill - Route 9 is open now. It will close tomorrow at 12:00 a.m.