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Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5851 N. Andrews Ave, Fort Lauderdale, FL, 33309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible This was the worst experience I’ve ever been to. I would not recommend it to no one, and it’s in a bad area with a bunch of drug dealers. Service was bad. The room was disgusting. The tub was disgusting. Just a horrible experience altogether.
Business response:
Dear Giselle, Thank you for sharing your feedback. We’re genuinely sorry that your experience did not meet your expectations. We take your concerns seriously and will address the issues you mentioned with our team to ensure they are improved. Our goal is to provide a clean, comfortable environment for all our guests, and we regret that this was not your experience. We appreciate your input and hope you’ll consider giving us another chance.Sincerely,Hotel Management
Front desk staff made me incredibly uncomfortable at check in and check out (same person)
Business response:
Dear Jenifer, Thank you for reviewing our hotel. Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in and check-out. You have our assurance that this is not typical of our hotel, as we strive to provide an exceptional experience to all of our guests. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuine... read more
This was an unexpected surprise the room i stayed in fridge and microwave very old and rusty room was unclean and on top of that they charged for wifi don't recommend
Business response:
Dear Samad, Thank you for sharing your feedback. We deeply regret that your stay did not meet expectations and apologize for the issues with the appliances and cleanliness of your room. Regarding Wi-Fi, charges may apply for upgraded speed packages beyond the standard service included with your stay. Please know that we are committed to addressing these concerns and improving our facilities. We hope you will give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
I didn’t like nothing, property need some upgrades really bad
Business response:
Dear Dayane, Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations. We understand the importance of providing a comfortable and well-maintained environment, and we are currently working on making necessary upgrades to enhance the overall guest experience. We truly value your comments and hope you will consider staying with us again in the future, as we aim to provide a much-improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave.
How is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. rated?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. has a 3.3 star rating with 2,947 reviews.
When is Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. open?
Extended Stay America - Fort Lauderdale - Cypress Creek - N. Andrews Ave. is open now. It will close tomorrow at 12:00 a.m.