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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Bugs in the room bed. Room is in poor condition and not clean at all. I took pictures of the roaches in the bed. First and last stay. Not worth it!
Business response:
Dear Fabricia, Thank you for being a guest in our hotel. We are sorry to hear about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back soon for the flawless stay you deserve. Sincerely,Hotel Management
I was not satisfied with the property and the rooms. The hallway grounds were filthy like they've accumulated filth over years without being pressure washed. The stairs were GROSS! The carpet inside the rooms haven't been shampooed in decades. The fan above the stove was disgusting with dirt and dust that's never been cleaned. The head board had nasty stuff on it like food or something. It was horrible I wouldn't recommend anyone to stay here for even a night.
Business response:
Dear Trini, We appreciate you sharing your thoughts on your recent stay with us. We are sorry that your room was not up to our usual standards of cleanliness and comfort. Your comfort and satisfaction are paramount to us; therefore, we regret not meeting your expectations. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We hope to welcome you back and provide an exceptional stay that reflects the quality of service we always strive to deliver.... read more
Dirty carpet and mold like smell The room was out of date and you can smell the carpet and mold
Business response:
Dear Willington, Thank you for taking the time to review our hotel. We always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience. Please accept our sincere apologies for the concerns in your room. We understand the importance of providing fresh accommodations, so we will ensure that our housekeeping staff flawlessly prepares every room for our guests. Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management
Don’t stay Room was very outdated, lots of ppl just hanging out, looks like people live in those rooms, like there permanent residence, dog barking half the night, we had planned a 2 night stay, we were up that morning and out of there, got another hotel room!! Not the best place to stay, we had never stayed at an Extended Stay hotel and will never get it again
Business response:
Dear Belia, Thank you for being our guest. We understand the importance of providing our guests with a peaceful and comfortable environment, and we apologize for falling short of your expectations. We take your concerns seriously and would like to let you know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve our guests' experience. We hope you will consider giving us another opportunity to provide ... read more
Not clean at all, plus room smells horrible
Business response:
Dear Miguel, Thank you for choosing us. Providing clean and comfortable accommodation is one of the top priorities, and we regret the hotel was not spotless and fresh on arrival. We have discussed your feedback with our housekeeping team to ensure all areas are thoroughly cleaned and inspected. Also, we will instruct our team to check the rooms before delivering. Please allow us to correct this for you on your next visit and regain your trust. Sincerely,Hotel Management
Scum in the bathroom old everything Very old and not clean mold and scum in the tubs abandoned rooms….just overall terrible
Business response:
Dear Kenyada, Thank you for selecting us. Although you had a pleasant time here, but we regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. Our hotel's cleanliness and modernity are a priority, thanks to our housekeeping and engineering staff. Please allow us another chance to host your visit and provide a memorab... read more
Room was very worn out. Carpet thread bare. Thin mattress. Mold in shower.
Business response:
Dear Carl, Thank you for taking the time to share your feedback with us. We always aspire to exceed our guests' expectations; therefore, we apologize for any discomfort or inconvenience caused by the issues in your room. We assure you that your satisfaction is of utmost importance to us, and we will take all necessary steps to address these concerns promptly. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Managemen... read more
Continental breakfast was coffee. No place to change/go pee in the office area. Front desk lady was not friendly at all.
Business response:
Dear Marty, It was disappointing to read your comments concerning your stay at our hotel. Our goal is to ensure every guest has a memorable and enjoyable experience. We apologize that we fell short of meeting your expectations. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope you'll consider staying with us again so we can exceed your expectations. Thank you for helping us become better.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.