This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Don’t do it We had to be moved to another room because our original room was dirty (unmade beds and wet towels), and our second room had cockroaches in it (we counted four, though I am sure there were more). I requested additional towels, and they were both dirty. Our comforters also had weird stains on them. THE grossest hotel I’ve ever stayed in. Though it’s cheaper than most options and conveniently located, I would not recommend this place to my worst enemy. This is the first time I’ve ever felt compelled to leave a revi... read more
Business response:
Dear Guest, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We have also contacted our housekeeping team to maintain[ proper cleanliness. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologie... read more
Rooms are nasty and stink. Trash all around outside of rooms. Overall disgusting. The bathroom had dead bugs all in it.
Business response:
Dear Corinn, We sincerely apologize for the unpleasant experience you encountered during your stay. Your feedback is deeply concerning, and we take it seriously. Rest assured, we are addressing these cleanliness issues promptly to ensure a more comfortable environment for our guests. We appreciate your understanding, and we are committed to providing an improved experience. Please consider giving us another chance to exceed your expectations in the future.Sincerely,Hotel Management
Room was dirty, dirty socks under bed, bugs on bed and floor, hair in bathroom sink, people outside my room asking for money and doing drugs! Did the check in around 5 pm, immediately left for a wedding reception for about 7 hours, when I came back found out how dirty was the room and people outside doing drugs! When to front desk and they did nothing !! Even they were scare because a guy was following me asking for money or cigarettes! I left the hotel at 2:30 am and slept in my car ! They don’t want to gave me a full refun... read more
Business response:
Dear maria, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely, Hotel Management
I wish the property had advertised that it basically was a shelter. Breakfast should not have been advertised you could barely find a staff when you needed them.
Business response:
Dear Harriet, Thank you for your review. We always want to exceed our guest's expectations; therefore, we are sorry that our service and the breakfast fell short of your expectations. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous efforts to improve, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management
Everything is bad ,,!!!!this place need to blow out and rebuild, cause no trash service s,the breakfast facilities are very bad,....cacoroach every where.
Business response:
Dear Rochene, We are disheartened to learn of your recent dissatisfaction with your stay at our hotel. Please accept our sincerest apologies for any inconvenience that you may have experienced. As a provider of hospitality services, it is our utmost commitment to deliver exceptional services and experiences to our guests. Please be assured that we will take the necessary steps to address the issues you raised and to implement measures to prevent a recurrence. We remain committed to providing our guests the highest level of s... read more
Very rude service and no help spirit I reserved and when I got there the miss at the counter told me it was full. Very rudley she said there were no rooms and that it was because I reserved through hotels.com, and she can't help with anything. That I should look for another hotel and that the reimbursement I have to see it directly with hotels.com, she couldn't do anything. Super bad and rude service and a super bad experience. There were other customers who were treated poorly by this girl and they were complaining about ot... read more
Business response:
Dear Ulises, We sincerely apologize for the inconvenience you experienced during your recent hotel reservation and the manner in which the situation was handled. We acknowledge the frustration and inconvenience this may have caused you. Despite our best efforts, unanticipated events could lead to an overbooked situation. We take this matter seriously and are actively reviewing these concerns to minimize the possibility of such incidents happening again. Moreover, we are working to enhance our approach to handling similar sit... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.