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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
There was mold in the bath tub and roaches in the kitchen the drainage system in the shower was very poor the water would collect and not drain properly it settled in the tub even after the shower was completed.
Business response:
Dear Sonya, please accept our apologies for not meeting your expectations. We know how important fresh and clean accommodations are; therefore, we have shared your feedback with our housekeeping and maintenance team and the pest control provider to ensure our suite is well-maintained and kept pest-free. We hope you will provide us another opportunity to serve you with much better hospitality.Sincerely,Hotel Management
Terrible place The place is ready to be gutted and updated
Business response:
Dear Guest, we are sorry to see that we did not meet your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Thank you again for taking the time to share your feedback; we hope to have the oppor... read more
Very stinky room very dirty lit if bugs
Business response:
Dear Shoba, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and welcome you back again soon.Sincerely,Hotel Management
Horrible stay waste of money Lots of bugs in room.Very stinky .unclean bathrooms
Business response:
Dear Shoba, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back for a flawless stay.Sincerely,Hotel Management
Disappointing
Business response:
Leannet, thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
The property was nasty. The carpeting was extreme dirty, the floor was not swept, the bedsheet was not changed, the curtains were dirty and the place was smelly. I liked that there was hot water, a fridge, a microwave and wifi. There was a stove and no pots. Housekeeping did not cone to the room during my thrre nights there, and the housekeeper refused to come to my room after I asked for a fresh set of bedsheets.
Business response:
Aliyah, thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. Rest assured that this issue has been addressed with our staff and will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to eac... read more
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.