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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
So I arrived to the hotel at around 3:30pm for check-in to be told I had to wait an hour or so until room was available. That wasn’t even the hard part. The real inconvenience was that my room happened to be next to 3-4 rooms that had many kids throwing water balloons and screaming all day. They were jumping up and down and banging doors. It seemed like there was no adult supervision, plus at night it seemed like there was drug activity happening right outside my door throughout the night. Then the a/c unit in my room was lo... read more
Business response:
Thank you for taking the time to share your feedback. Firstly, we regret the delay in getting your accommodations ready for your arrival. We are also sorry for the disturbance you experienced and the noise made by the HVAC unit. We wish we had an opportunity to address this and make your experience a relaxing one. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
The room was old the tub was dirty. The bathroom door was rotted out. The overall appearance of the room was not appealing.
Business response:
Thank you for being our guest. Our goal is to provide exceptional experiences for our guests, so we apologize for the disappointing condition of your suit. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope you will allow us to host you in the future. Sincerely, Hotel Management
Disgusting! Disgusting! Very dirty! The entire room needed a cleaning. Bathroom floor had not been clean in god knows how long. There was black hair all over the floor and shower. Absolutely no water pressure and was way to hot with no cold water, to take a comfortable shower. Lawn services started at 8am in the morning, which was extremely loud. Will never stay here again or recommend it to anyone I know.
Business response:
Thank you for being our guest. A well-appointed suite always makes a guests' visit a comfortable one, so we apologize as this was not your experience with us. We will discuss your concerns with our housekeeping and maintenance teams to take corrective measures. We are also sorry for the disturbance you experienced. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.