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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
One in the 5 worse showers ever in a hotel. Felt like I was in a very gentle rain that barely gets you wet. The rest of the place was very tired and worn out.
Business response:
Gordon, thank you for being our guest. We are sorry that the condition of our accommodations did not meet your expectations and the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Horrible accommodations From the internet the property seems good, upon checking in we saw different. There were people loitering, the staircases smelled of urine, the carpet in the room was filthy an we had to wear shoes. The bathroom was dirty, the shower pressure was horrible, and to top it off the towels had black hair all over them, absolutely nasty, thank goodness I brought beach towels. The only reason I did not check out after discovering all this is that it was late and we were too tired to find another hotel. The "... read more
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, we are sorry our grab-and-go breakfast was not to your liking... read more
No room services, rooms smell bad
Business response:
Ratnamba, thank you for leaving us your feedback. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are well-poised to serve you better during your next stay. We also regret knowing you were unhappy with our housekeeping policy. Thank you once again, and we hope to redeem ourselves. Sincerely, Hotel Management
Never again
Business response:
Patrick, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
bad smell inside the room
Business response:
Thierry, thank you for being our guest and for reviewing your stay. We apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope to have another occasion to meet and even exceed your expectations. Sincerely, Hotel Management
It is not like regular extended stay hotels, very poorly maintained But front desk was really helpful
Business response:
Chandra, thank you for staying with us. We are glad you liked our courteous associates. However, please accept my apologies for our hotel not meeting your expectations during your stay with us. We appreciate your feedback and will share it with the appropriate individuals in our organization. We are committed to providing outstanding service, and we hope you will give us another chance to prove that to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.