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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Business response:
Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Not so good
Business response:
Jean, thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
We are very sorry that we did not deliver the exceptional experience you deserved. We apologize for not being at our best during your stay, and we hope you will give us an opportunity to restore your faith in us. Sincerely, Hotel Management
This place needs improvements all around I am more concerned was is surrounding on the outside as their are many unwanted vagrants hanging around and studying your vehicle and what room you are in. Some of the tenants break out their BBQ's, lawn chairs and liquor bottles and trash right in the middle of the parking spot. Their personal belongings right outside of their door causing clutter and smells. The exterior of the building in various parts is very dirty and scary. Door locks not working properly. Bathtub and walls are... read more
Business response:
David, firstly, we are very sorry for the unpleasant incidents you mentioned. We take the safety of our guests and employees very seriously, so please be assured we will review your comment with our security team. We also for the cleanliness and maintenance issues you encountered. Even more distressing is that you were met with anything other than friendly service when you complained regarding these problems. We will share your feedback with the appropriate individuals in an effort to enhance our service levels. Counting on ... read more
All fixtures were outdated and rusty. The bed was clean and WiFi worked well.
Business response:
Thank you for taking the time to share your comments. We are sorry our accommodations did not meet your expectations. We have taken note of your comments as we are always looking for ways to improve. We value your business and hope you will consider staying with us the next time you visit this area. Sincerely, Hotel Management
I was missing items nor did I receive my refund for wrongful information given
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Read the review!!! I used to stay here often, but within the past year, this hotel has suffered in many ways. Front desk takes way too long to process and they leave early. Their are many seedy individuals staying here. Few look on substance abuse and alcohol. The outside is outrageous! Dirty. People's 80's style grill next to their doors, trashy BMX bikes, lawn chairs and liquor bottles. Trash overflowing. People peddling and stalking around. For the room, it's not bad. The plus side is the kitchenette. Bathroom and tubs ar... read more
Business response:
First and foremost, we appreciate your continued support. That being said, we are sorry for missing out on a few essential opportunities which have impacted our impression on you. All the concerns you have mentioned will be addressed with the appropriate team members. We are confident we will restore your faith in us on your future visits. Thank you so much for your valuable business, and please consider coming again very soon. Sincerely, Hotel Management
Charged me for a room that was never fully booked and that I never stayed in because they said that only essential workers could stay in their hotel. AND THEY STILL CHARGED ME FOR A STAY!
Business response:
Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,658 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.