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Extended Stay America - Fort Lauderdale - Davie
- Hotels
- Davie, FL
About this business
Location details
7550 W. State Rd. 84, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
They don’t have any continental breakfast as they advertise, they don’t even have basic facilities like business center. The water in bathroom was stinky. Not even a single utensil was provided (as they usually have in extended stay, not even a single thing as extended hotel would normally have. For 106$ I paid for a single night, it feels like a torture to me. They should call it a motel actually, the actual rooms were in different building, away from the office. Horrible experience.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Please know that the third party website mentions us serving complimentary grab-and-go breakfast. We apologize for the odor you experienced from the water. Our team has been asked to inspect your room and take the appropriate steps to ensure this does not repeat in the future. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We app... read more
Terrible noise at night from other guests. When booking says continental breakfast included but there is NO BREAKFAST. Horrible coffee only. Parking lot and accesses to the rooms very dirty and full of garbage on the floor. In the room the shower has no power and everything else is old and doesn't show good maintenance. Only good thing at least the staff was nice.
Business response:
Thank you for your review. We are sorry for the noise issue you experienced and regret that our grab-and-go breakfast offerings were not of your liking. We will make a note of your feedback as we plan any changes to our breakfast choices. We also apologize for not living up to our commitment to clean, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. On a positive note, we ar... read more
the hotel was ok. but when the door lock failed we had to wait 2 hrs for them to sort our the problem. they kept on saying somebody must be in the room. which was completely rediculous and no apology.
Business response:
Thank you for the review of your stay. We are sorry for the maintenance issues you encountered with the door lock of your room. We also apologize this was not handled correctly by one of our associates and are taking measures to ensure the complete satisfaction of our valued guests going forward. We appreciate your patience and regret the inconvenience caused. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sinc... read more
Be sure to keep noise levels to inside voices Check in was a bit of an issue as the rooms were not ready at check in time. The process was slow and felt like I was being scrutinized on whether I was good enough to stay there.
Business response:
Jaime, thank you for your recent stay at our hotel. We apologize that your room was not ready for you when you arrived and apologize for the issues you experienced at check-in. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
The place was gross Room was dirty! Stains all over the carpet! Had a bad smell! Bed was uncomfortable! Also, was uncomfortable with my surroundings the area is fairly decent however due to the price point it attracted people who were a bit shady looking!! They were people smoking outside my room and the cigarette smoke got through the door because there’s ample amount of space between the door and the door frame so my whole room smell like cigarettes a couple times throughout the night! I honestly I contemplated checking ou... read more
Business response:
Thank you for your review. We apologize for the odor and cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
very bad Lonely, deserted hotel with nothing to pick up the place.
Business response:
Arnold, we are very sorry we failed to deliver the exceptional stay you deserved. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope you will return so we can make it up to you. Sincerely, Hotel Management
El desayuno es básico. El wifi no sirve por mas que intente conectarme a internet no lo logre. Intentaron abrir la puerta de la habitación a las 3 a.m
Business response:
Maria, thank you for being our guest. It is disappointing to know you were unhappy with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We are also sorry for the issues you encountered with the wifi. We have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Lauderdale - Davie
How is Extended Stay America - Fort Lauderdale - Davie rated?
Extended Stay America - Fort Lauderdale - Davie has a 3.3 star rating with 2,659 reviews.
When is Extended Stay America - Fort Lauderdale - Davie open?
Extended Stay America - Fort Lauderdale - Davie is open now. It will close at 11:00 p.m.