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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
we were charged a large amount to check in early. we are disabled and were put on second floor with only stair access. the tv did not come on at first, apparently someone loosened the plug in on the back of the tv. we could not attach a playstation to the tv with a hmdi cable because we could not get into the set up screen, had a generic remote not the one for the tv, would not work for anything but on/off and change channels. overall we went there because my husband was having a day surgery nearby and we will not be returni... read more
Business response:
Sally, thank you for selecting our hotel and being our guest. We are sorry to know you were unhappy with the early check-in fee as you found it to be expensive. Our goal is to deliver a comfortable and enjoyable stay, but we regret being unable to provide you with a suite on a lower floor and the disappointment with the television of your suite. We have noted your concerns as we always want to enhance our guest experience. We hope you will change your mind and give us another opportunity to serve you on a future stay. Sincer... read more
The Lady working the front desk Alyria was more than helpful with the area and was a pleasure to do business with.
Business response:
Sean, thank you for including Extended Stay America in your travel plans. It was a pleasure reading your wonderful comments about Alyria. They work hard to make every stay special every day and will appreciate your kind words. Thank you for taking the time to post your review. We look forward to having you stay with us again. Sincerely, Hotel Management
Friendly staff, clean room, overall good experience. The only negative thing I saw was body towels were not much larger than the hand towels. Since it was only me it wasn’t too bad
Sketchy people lingering around property. Amenities suck!
There was a lot of garbage near the steps and not enough towels in the room.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your overall stay with us was satisfactory. That said, we are sorry for the inconvenience you experienced while you were here. Your comments have been discussed with our housekeeping team to ensure we provide excellent guest service. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.