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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Updated and nice looking stained sheets and filthy tile floors
Business response:
James, thank you for your honest evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Nice room...nice shower
Business response:
Christopher, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our comfortable room and facilities were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Front office staff was great to work with and room was very clean. Easy location to get on freeway.
Business response:
Raul, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our cordial staff, our clean and comfortable suites, and our convenient location. We look forward to your next visit. Sincerely, Hotel Management
Close to the Botanical Gardens where our granddaughter was married.
Stay for location, not amenities Great location and the bathroom and kitchenette are clean -- carpet is not. Towels are very skimpy, have to ask to use the one hairdryer, no shampoo, conditioner, or body lotion. If you know this before you pack, you can enjoy the super area and great price. The property deserves an upgrade!
Business response:
Mary, thank you for staying with us. It's great to hear you enjoyed your stay overall, although we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Thank... read more
Clean but bring some stuff Courteous front-desk. Clean room. Good location. Bring shampoo!!! They don't have any in the rooms. Bring a bowl!!! They offer oatmeal packets for breakfast, but no bowl to eat with or heat in.
Business response:
Thank you for choosing to stay with us. Although we are glad you liked most aspects of our hotel, we are sorry for not meeting some of your expectations. We appreciate your feedback and are grateful for your patience. We hope you will revisit us whenever you are in the area. Sincerely, Hotel Management
Friendly staff, needs a little tlc.
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.