This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was no coffee pot, cups, or glasses in the room. Was not told i could ask for them at the desk. The ad indicated they were in the rooms.
Business response:
Wayne, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Considering the location, the price was well worth it!! Walking distance to shopping & attractions. Given the opportunity, I'll visit again!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs.We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Awesome property and staff.Perfect area to be in Fort Worth.
Business response:
Thank you forstaying with us at Extendedd Stay America Medical Center. We hope you enjoy your stay with us. Please come back to see us again.
Lovely wonderful facility and staff
Business response:
Nia, thank you for selecting Extended Stay America and rating your experience a ten-star. We are thrilled you were highly impressed with our well-maintained property and the excellent service you received. We appreciate your kind words and look forward to seeing you again. Sincerely, Hotel Management
It was an easy process to check in. I didnt not like that the room was not clean. There was hair in the bathtub, behind the nightstand was dirty and covered in dust, the bed skirt was gross with hair and dirt, there was food smeared in the fridge, and i had bugs crawling around in the room. The door would hardly open. I had to put my key in 10 times before the door opened by pulling the latch up. The area and location was good and it was easy to get to. My vehicle was safe. Gal at the front desk was helpful and nice. Tv work... read more
Business response:
Thank you for sharing your feedback with us. Although you liked our convenient location and associates at the front office, we apologize for the cleanliness issues and the malfunctioning key card. We take concerns like these seriously and assure to share them with our housekeeping and maintenance team for their review and action. We hope you will reselect us and allow us to host you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.