Extended Stay America - Frederick Westview Dr.

Aisle of Daughter 

on Expedia

11 years ago

Eh.....nothing greaat For the "value" - no amenities in room (coffee maker in room with no coffee). Two table chairs but no comfortable chair for sitting/reading. No shampoo in bathroom. etc. etc. Grab and Go was uninspired breakfast. Orange/Apple and packaged muffins no one should be eating for nutrition...all for over $100/night. Could do better elsewhere. 

DD and wife Sue 

on Expedia

11 years ago

disappointing Despite having booked through an online service in May for this room over 4th of July weekend, they didn't know that it was pre-paid. We had reserved a non-smoking, 2-bed room. The first room they gave us was already occupied! Hauled luggage to a 2nd room on upper floor to find room that reeked of cigarette smoke--in fact whole floor was smoking. Gave us a third room that we discovered had people's clothes hanging in it, bed unmade...obviously already occupied, Ended up with two separate rooms on two separate f... read more

Anonymous 

on Expedia

11 years ago

poor customer service sheets on bed not launded, put in a smoking room even though requested non-smoking. Front desk clerk knew and said there were no non-smoking left. Reserved roomm 3 days before. Wet sheets in bed, never saw this before. 

Chris 

on Expedia

11 years ago

Lacking Service We had to stay here because of a power outage in our area. Shortly after we arrived we noticed that the toilet had no water and appeared to be clogged which was not of our doing. I called the front desk. She said I could come get the plunger if I wanted. I said I did not "want," and could they send the maintenance person up. This was only about 7:00 in the evening. She told me she was the only person in the hotel until the next day at 9:00 am. You also don't get towels changed with your room here. You have to... read more

Ratonda 

on Expedia

12 years ago

I will never stay again I was very disappointed with my stay. To start off I booked with hotels.com but my credit card was requested at check-in. I confirmed at check-in that I wasn't going to be double charged. The elevator and hallway were not cleaned. Once I reached my room, a powdery substance was in both bed covers. I pulled back the covers on both beds and found a substantial amount of hair on the sheets. Because it was so late I couldn't get a refund or find another hotel to go to. After being at home in NY for 2 week... read more

Anonymous 

on Expedia

12 years ago

Smoke, smoke, smoke! Horrible experience. Will never stay there again. Non-smoking room on 1st floor, surrounded by other non-smoking rooms where several rooms were smoking, making the whole floor smelled like a corner bar. Hotel management did give me another room at the other end of the hotel (at 2 AM) but did nothing to confront the smokers. Never again.