Extended Stay America - Fremont - Warm Springs

u know who 

on Expedia

11 years ago

couple getaway The girl staff are so nice and helpful and always smiling 

Venki 

on Expedia

11 years ago

This has been my worst experience ever I requested early check in the hotel weeks ahead and the day before my travel and they said that they could do something by 12 PM. Since my flight reached in the morning, I needed the room by at least 12 PM. When i reached hotel and staff was so rude and not polite at all. They said that their housekeeping maids arrived late that day and they could not provide be early check in up until 1:30 PM and said they would call me when the room is ready. They never called. I was roaming outside ... read more

Dennis 

on Expedia

11 years ago

Very disappointing for an Extended Stay America... Arrived at about 7:00PM. I prepaid in advance for a room with a king bed.When we checked in, we almost didn't get a room! While we waited at the counter, the clerk grabbed a bottle of cleaner & a rag & took off running telling us "she was checking to see if our room was ready"?!! 2-double beds, No king. Called to complain was told that when we didn't arrive at check-in time, they didn't think we were going to make it!? The light switch by the door did not turn on ANY lights,... read more

Anonymous 

on Expedia

11 years ago

Recent Stay Location was easy to get to as it was right off the Freeway..That is the good news. Rude front desk, hotel is not clean, windows to room nasty, bathroom hair in shower AND on toilet and one bed looked made while one set of pillows were clearly used on 2nd bed. And look forward to the comp breakfast.. Hope your kids like coffee because there is no juice or water. Coffee only..My first and last stay.. 

TeresaS 

on Expedia

11 years ago

Awful - hair in the bathtub? When you check into a hotel after driving all day and find hair in the bathtub, you are less than enthused. There was also a cockroach trap under the kitchen sink. Yuck. Although I originally booked for three nights, we checked out the following morning. I recommend the Hampton Inn in Fremont, light years better than this property. 

mari 

on Expedia

11 years ago

We did not stay. Because when we arrived at 9pm hotel room it had NOT BEEN CLEANED!! N they said a smoking room was available. NOT WHAT I HAD REQUESTED!! 

Anonymous 

on Expedia

11 years ago

Disappointing Experience Rooms were not clean. Housekeeping is not done every day, but once in 8 days. In-suite kitchen is practically unusable. One of the two hot plates on the cooking stove were not working. There were no pots and pans in the room to do any kind of heating/cooking. There is no conventional oven in the kitchen. Refrigerator seems to be dirty and not cleaned in a while. Because of no daily housekeeping, you don't get fresh towels every day, unless you go to front desk and ask for one. Cable of the in-room ir... read more

Bee 

on Expedia

11 years ago

Photos are the biggest lie! Don't be cheated by the photos which are only taken by the professional. This is my first time with Extended Stay America - Fremont, and will be the last for me, my friend, just about anyone I know of. This hotel is rated 3.2 out of 5 and I believe most of the rating are manipulated and they were not at all telling you the whole story and the truth. Let you tell you how it is done. 1/ late arrival traveler should expect losing a room you booked, say non-smoking. No, you will lose all what you book... read more