Extended Stay America - Fremont - Warm Springs

laurie 

on Expedia

11 years ago

Third strike - YOU'RE OUT! I arrived after dark, in a location with which i was totally unfamiliar. Yes, the hotel is right off the freeway, and that would have been great except...when I got to the lobby they informed me that they did not have a room because some of their long term guests decided not to check out. They wrote down the address of another property at which they booked me a room. I headed to that location - when I got there, they did not have a reservation for me...after several phone calls, they informed the o... read more

Mike 

on Expedia

11 years ago

Horrible experience. There was nothing good to present about our stay. Booked 2 rooms for 2 nights and arrived to find they were unable to provide rooms. Sent us to a lesser hotel with a much lower daily rate. Arrived at the hotel to find we would have to place an additional $100.00 deposit because it wasn't the second site's booking problem. It was not a good experience. 

Anonymous 

on Expedia

11 years ago

Booked with hotel.com. Took me almost four hours to get confirmation to the front desk from hotel .com and then only after making the phone call. PLace was convenient to job but the surrounding location is either fast food or Asian food. 

Anonymous 

on Expedia

12 years ago

Ok only Ok. Nothing special. 

Anonymous 

on Expedia

12 years ago

Overall, it was okay. There "continental" breakfast wasn't really a continental breakfast. Also, they weren't very good at stocking up the room with for example toilet paper. And my room was definitely not the only one because when I went to the front desk to get toilet paper, there were 2 other guests doing the same thing. There are definitely other hotels that would beat this place for the price. 

Jim 

on Expedia

12 years ago

book king size nonsmoking, get queen smoking just terrible, no house keeping unless you stay 7+ days, 

Jason 

on Expedia

12 years ago

We ask for call cab, but the front desk person can't help, and tell me she doesn't know the number to call, and also told me she is busy, no time to seach phone number for me. That is terrible. 

Quinn 

on Expedia

12 years ago

Bad Odor I never write reviews but this visit was horrific & could not believe I paid for this room. I always stayed at Extended Stay & this 4 days at this location was a really bad expirience. I walked in my room & was greeted with a stale pungent in your face smell that I wanted to vomit. The bathroom smell was also equally foul..the smell was coming from my neighbors vent (smoker & food they were cooking). Everyday when I came back I had to open the windows & leave thr bathroom vent on all day to get rid of the smell. 

Greg 

on Expedia

12 years ago

Disappointed My reservation was for a Non-smoking room. The room REEKED of cigarette smoke. When I complained, I was told that they had no other rooms available. I had a head ache for two days.