Extended Stay America - Fremont - Warm Springs

Mike 

on Expedia

8 years ago

Continental-less breakfast Not so good!!!! List a continental breakfast that consisted of coffee some horrible muffins and only peanut butter granola bars. No juice, no eggs, no cereal. Real deception 

Tomeka 

on Expedia

8 years ago

TERRIBLE service, decent rooms My partner and I were looking specifically for a smoking room where we could celebrate my 33rd birthday. One of the first things Joanne (the front desk person) told me was that there were no smoking rooms available. I thought this was curious because we had specifically asked for a smoking room. In fact, having a smoking room was the only reason we had booked a hotel room in the first place, so this was upsetting and unsettling. Joanne's response was, "I can't give you what I don't have." I ask... read more

Ske 

on Expedia

8 years ago

Strong Cigarette Odour Unprepared for such a strong cigarette odour.Curtains didn't close properly & some hanging off the rail. Didn't no realise it's legal to smoke in motels in US. Had we known never would have stayed here. It's unacceptable & backwards to expect paying customers stay in such environments. 

Marc 

on Expedia

8 years ago

The room was rough to say the least. The hood over the cooktop had previously caught fire and was never replaced, fan and light inoperative. They also do not receive any NBC programming. Overall rating poor. 

Anonymous 

on Expedia

8 years ago

Room had an odor, appliances ancient .. needs to be upgraded. 

Anonymous 

on Expedia

8 years ago

Always alittle disappointed! I choose this hotel because it was so conveniently located to I-680. Down side is there is a lot of traffic noise trying to sleep. I was travelling and arrived later in the evening, I was informed they no longer had any non smoking rooms available even though that is what I booked. This chain is always skimpy on the toiletries. This time I had to request a blow dryer and go down and get it. Breakfast was a joke. Grabbed a granola bar and took off. I will not use this chain any more. 

Anonymous 

on Expedia

8 years ago

Awful! Don't do it! Rude, Nasty, Unprofessional and NN Customer Service! 

Hope 

on Expedia

8 years ago

Probably the worst hotel we have EVER stayed at. VERY DISAPPOINTING! 

Anonymous 

on Expedia

8 years ago

Basic Hotel Many mixed reviews for this hotel, may play to expectations. I will NOT be staying here again, other choices in the same price range to pick from. Room, left Cigar wrappers in the Kitchen drawer and Milk Shake in the Freezer, otherwise room was clean, but extremely dated. WiFi is slow, asked the front desk during check-in about speed and difference of free vs paid WiFi, but Front Desk could not answer, only said Free WiFi works for his streaming. Notes: 1) Overheard another guest w/ issue that room had been ransa... read more