Extended Stay America - Fresno - North

Business response:

Elizabeth, we appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management 

Business response:

Karen, thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great experience with us and that you were impressed with our courteous associates and well-kept property. It was a pleasure having you as our guest, and we hope to see you again soon. Thank you for the recommendation! Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Kevin, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for your review filled with so many kind comments! We are thrilled to hear you had a comfortable stay with us at Extended Stay America. Thank you for mentioning our staff, especially Lisha. She is a true asset to our team, and we will be sure to share your compliments. We look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Clayton, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Jacqueline, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know you had an overall pleasant stay with us and liked our fully-equipped kitchenette facility. However, we regret any inconvenience you had due to the other guests’ on the property. We hope to welcome you back so that we can provide you with an even better experience and on the highest rating. Sincerely, Hotel Management