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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved my stay here:)
Business response:
Dear Logan, Thank you for sharing your feedback of your stay at Extended Stay America. We are thrilled to hear that you loved your stay with us! At our hotel, ensuring our guests' satisfaction is our top priority. It's wonderful to know that we met your expectations. We greatly appreciate your positive feedback and hope to welcome you back soon for another exceptional experience.Sincerely,Hotel Management
Blood splatter on wall in kitchen - Toilet seat left up and visibly not cleaned including pubic hair - oven left not put back together - office chair very dusty/dirty - main door so warped you could push the top or bottom and move it to see the outside. Light by bed burned out on one side and falling apart on the other. Never again - especially at the ridiculous price!
Business response:
Dear Steven, We sincerely apologize for the maintenance and cleanliness issues you experienced during your stay in your suite. We follow strict processes to ensure that each guest suite is well-maintained, as we believe that our guests deserve to have a clean, well-maintained, and comfortable suite during your visit. We regret that we fell short of your expectations in this regard and would like to apologize for any inconvenience caused. We will share your feedback with the relevant teams and address the issues you raised. W... read more
Hotel is very clean loved the counter space in the kitchenette. Bed was comfortable (BUG FREE).
Down by the freeway says a lot The check in was smooth and the place didn’t look too bad at first. When I walked to my room I passed two over flowing, fly ridden garbage cans. My room was cleaner than an hourly motel but the bathroom door had a hole in it, the breaker was tripped on the HVAC unit and the facial strip along the counter and shelves were all missing. Luckily the previous guest must have had white out because someone tried to conceal it. The bed was comfortable and bathroom mold was limited to the corners of the... read more
Business response:
Dear Joe, We apologize for the inconveniences you encountered during your stay. Your feedback regarding the cleanliness and maintenance issues you experienced is concerning, and we sincerely regret any discomfort caused. We will address these issues with our team to ensure improvements are made promptly. Please know that your comments are taken seriously, and we appreciate you bringing them to our attention. It's disappointing to hear about your experience with other guests, and we'll take steps to ensure a more comfortable ... read more
Good/convenient area near shopping plazas
Business response:
Dear Robert, Thank you for the kind review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management
Nice and feels like home
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 3.3 star rating with 2,657 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.