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Extended Stay America - Fresno - North
- Hotels
- Fresno, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7135 N. Fresno St., Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Judel, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
This hotel states it’s a Non-Smoking facility. It obviously was a smoking one at some point. My room still smelled of smoke. As a non-smoker, I’m sensitive to the smell. As you can imagine, I didn’t sleep very well and felt dirty even after showering. To top it off the bathroom sink and counter had red ‘soda’ stains, I wiped down the counter top but couldn’t remove the stain, and found the cleaning service had missed most of the counter by the dirt collected on the cloth.
Business response:
Gina, thank you for being our guest. We are sorry for the smoke odor you encountered and regret the inconvenience caused. Although we are a non-smoking hotel, on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Rest assured, we have taken your comments seriously and have shared it with the housekeeping staff to double-check each room prior to occupancy by the next guest. We are very sorry and hope you will consider staying with us again so that we can... read more
No housekeeping no dishes in kitchen at all.staff off putting and disinterested. Thin small towels and no replabwcausr no housekeeping . Awful thin blanket. No coin machine in laundry and office not open. Laundry room dirty.
Business response:
Thank you for choosing our hotel. We are sorry our hotel did not meet your expectations and regret you were not aware of some of our hotel policies. Please know, we keep all kitchenware at the front desk and provide them to you upon request. Also, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. We value your constructive feedback and to see you again in th... read more
Okay but needs improvement! First room was clean and updated to some degree. Nice to have a kitchen! However, when nighttime came, the refrigerator made horrible clunking sounds when it came on. We had to change rooms the next day. The next room was in much worse shape. Scratches in paint. Beat up furniture with streaks in the middle of the cloth seats (I don't even want to know what caused that!) Kitchen really old, etc. That night when the started cycling on, it started screaming! Much worse than the first one!! Luckily I ... read more
Business response:
Thank you for being our guest. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you also for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
Great location, clean and great staff! Will make another booking when I'm back in the area.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our excellent location and courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we look forward to your next visit. Sincerely, Hotel Management
It was a great deal. It had a mini kitchen with fridge and large refrigerators check in was simple and quick. The only thing, the smelled a little musky when I first entered, but otherwise the room was clean
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked the quick check-in experience and that you enjoyed the comfort of your fully-equipped room, which made your stay a relaxing one. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Just average The place is bare bones and basic. Like not having a hair dryer. There are only 3 on the premises and they are shared. There are better alternatives in this price range.
Business response:
Anil, thank you for your review. We are sorry for your disappointment due to the lack of amenities. We will share your valuable comments regarding the updates with the appropriate team so that they can take the necessary steps to make our guest experience a better one. Please know, hair dryer for your suite is available at the front desk upon request. Again, we apologize for the issues you encountered. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Easy access, many options close by,clean, I’ll be back!
Business response:
Elizabeth, thank you for choosing Extended Stay America for your recent stay. We are happy you enjoyed your visit to our spotless property. We also appreciate your kind comments about our convenient location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fresno - North
How is Extended Stay America - Fresno - North rated?
Extended Stay America - Fresno - North has a 4.2 star rating with 1,537 reviews.
When is Extended Stay America - Fresno - North open?
Extended Stay America - Fresno - North is open now. It will close tomorrow at 12:00 a.m.