Extended Stay America - Fresno - North

Business response:

Charles, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We appreciate the positive rating and hope your overall stay was pleasant. However, we regret not living up to all of your expectations, and we are grateful for your feedback. It was our pleasure hosting you, and we look forward to another opportunity of welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Rudy, thank you for taking the time to share your comments. Please accept our apologies for the insects in your room. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee procedures are being followed to prevent any future issues. We value your feedback and hope to have another opportunity to welcome you back. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Fantasia, thank you for being a guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your clean room which made your stay a relaxing one. Your feedback for the sink is shared with the housekeeping team for review and action. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Maria, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Ismael, thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management