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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay It was great, front desk was very helpful ..
Business response:
Hervey, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Business response:
Jorge, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
It was an ok stay The hotel was clean and quiet. The staff were all friendly and attentive. I feel like the room was a bit overpriced though
Business response:
Shannon, thank you for being our guest at Extended Stay America. We are glad you liked our clean hotel and were impressed with the quality of service you received. However, we regret you were disappointed with our price. Please know we review our pricing regularly to make sure that we are priced competitively. We look forward to welcoming you back for another visit. Sincerely, Hotel Management
Didn’t like that we had to switch two times to different rooms and still not be satisfied with the stay. Ended up leaving
Business response:
Thank you for your review. We are sorry we fell short in some aspects and regret the inconvenience you faced. We hope to have another chance to deliver the excellent hospitality for which we are known. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
This was a great experience the staff is very nice and they make you feel like you’re right at home and welcomed at all times thank you from my family
Business response:
Thank you for your wonderful compliments. We are glad that you had a comfortable stay and that you enjoyed our hospitality. Our entire staff works hard daily to meet and exceed our guests' expectations so we are pleased that we accomplished this during your stay with us. It was a pleasure having you as our guest, and we hope to see you and your family again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
McKenzie, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,071 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.