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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t like that we had to switch two times to different rooms and still not be satisfied with the stay. Ended up leaving
Business response:
Thank you for your review. We are sorry we fell short in some aspects and regret the inconvenience you faced. We hope to have another chance to deliver the excellent hospitality for which we are known. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
This was a great experience the staff is very nice and they make you feel like you’re right at home and welcomed at all times thank you from my family
Business response:
Thank you for your wonderful compliments. We are glad that you had a comfortable stay and that you enjoyed our hospitality. Our entire staff works hard daily to meet and exceed our guests' expectations so we are pleased that we accomplished this during your stay with us. It was a pleasure having you as our guest, and we hope to see you and your family again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
McKenzie, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
W are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice!! Reserved a room to get away for 1 night. Going stir crazy quarantined with family. Needed a break. Very quiet stay. No issues. Nice big refrigerator. Water pressure good. Clean. Loved it.
Business response:
Sherica, we are pleased to have been able to provide you with a restful stay during this stressful time we are all going through. Thank you for your generous review and for appreciating our accommodations and service. We hope you will visit us again. Stay safe! Sincerely, Hotel Management
I liked the room it had. The bath room tub and sink were not very clean.
Business response:
Thank you for being our guest and for the feedback. We are happy you were pleased with your room and had an overall good stay, but we apologize for the cleanliness issues you pointed out. Please be assured this has already been addressed. We hope to have the pleasure to host you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 3.3 star rating with 1,825 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.