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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lowkey and affordable
Business response:
Dear Naomi, Thank you for taking the time to share your feedback with us. We are glad to learn that you enjoyed your time in the comfortable room and that everything was to your satisfaction. Your remarks on our affordable price are appreciated. We hope to welcome you back soon on your next visit to Extended Stay America.Sincerely,Hotel Management
Good
Breakfast is too simple(grab and go)
Business response:
Dear Guest, Thank you for your feedback. We are pleased you enjoyed your stay overall. We regret that the grab-and-go breakfast did not meet your expectations. Your input is important, and we will consider it as we look to enhance our breakfast options. We appreciate you staying with us and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
We stayed here 1 night upon arrival to GRR. Overal it was a good stay. The bed was good, not great but wasn't terrible. Thr next day the frond desk lady wa svery friendly and asked how our stay was. The only thing is that one of the sude doors to get into the building is jammed, it took many attempts inserting yhe key card for the door to open. Someone actually told us thar eventually it will open. That was 11 pm, we wanted to rest and not to stay outside teying to get in.
Business response:
Dear Scott,Thank you for your feedback! We're glad to hear you had a good stay overall and found our staff friendly and welcoming. We apologize for the inconvenience with the side door; we understand how frustrating it must have been, especially late at night. Your comments are important to us, and we’ll address the door issue promptly to ensure a smoother experience for future guests. We hope to welcome you back soon for an even better stay. Safe travels!Sincerely,Hotel Management
We were impressed with our stay
Business response:
Dear Barbara,Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.