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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok 1st hotel room was dirty. Got another room. Keys didn't work so got ANOTHER ONE. Sink had a crack in it. Other than that. It was ok
Business response:
Dear Guest, Thank you for reviewing your stay at our hotel. We are sorry for the issues you experienced in your suite and the inconvenience of switching rooms. Please be assured that we will review your concerns with our housekeeping and maintenance team for immediate action. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
Great location for a company party we attended near by. Thank you.
Staff was friendly and helpful!
Business response:
Dear Linda, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Everything was Awsome!!! Thanks to the manager Ray she is the best.
comfort it was a relaxing time at ext st amer. all amenities were close by
Business response:
Dear Jamie, thank you for choosing Extended Stay America for your recent accommodations. We're glad you enjoyed your stay and found our location convenient. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with our team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon!Sincerely,Hotel Management
The location was great for a quick get away. Nothing really great about the place
Business response:
Dear Kathy, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We look forward to your next stay.Sincerely,Hotel Management
Orbitz had overbooked, so I had no room. Fortunately, the staff was s o excellent that they cleaned a room that had not been done by the housekeepers so I could stay. EXTREME thanks to the managers; not so good on behalf of Orbitz!
Business response:
Dear Gary, thank you for choosing us for your visit to the city and posting your review. We're sorry for the issue with your booking site; however, it was our pleasure to accommodate you even on such short notice. We appreciate you highlighting the service provided by our staff in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with our team to let them know their efforts were noticed. We appreciate you being our guest, and you're always welcome ... read more
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.