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Extended Stay America - Grand Rapids - Kentwood
- Hotels
- Kentwood, MI
About this business
Location details
3747 29th St. SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hold on card Could use larger towels
Business response:
Dear Jeff,We appreciate your feedback. We're glad you had a smooth experience with your payment, and we understand that having larger towels would have been more convenient. Your input is valuable, and we will share it with our team to explore possible improvements. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
Property was pretty quiet majority of the time. Nice simple check in and towel sets and soap were provided.
Peaceful and safe
Business response:
Dear Thang,Thank you for the wonderful comments regarding your time at Extended Stay America. We're pleased that you found the environment peaceful and secure during your stay. Providing a calm and welcoming atmosphere is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back soon. Sincerely,Hotel Management
Had a great time
Great Staff! Sara at the front desk was very welcoming, accommodating and efficient! The bed and pillows were comfortable and the location is quiet. A great place to to rest your head.
Business response:
Dear Ebony,Thank you for the generous review of Extended Stay America. We’re thrilled that you had such a positive experience and found our team welcoming and helpful. It’s wonderful to know that the comfortable bed and peaceful location added to your enjoyment. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Grand Rapids - Kentwood
How is Extended Stay America - Grand Rapids - Kentwood rated?
Extended Stay America - Grand Rapids - Kentwood has a 3.3 star rating with 1,884 reviews.
When is Extended Stay America - Grand Rapids - Kentwood open?
Extended Stay America - Grand Rapids - Kentwood is open now. It will close tomorrow at 12:00 a.m.