Extended Stay America - Grand Rapids - Kentwood

Rich 

on Expedia

13 years ago

Noisy Cars were coming and going all night with that pounding music and the place was just plain noisy we wont stay there again 

Anonymous 

on Expedia

14 years ago

rate 3 *** Arrived late 1.45Am,Main door closed,second night The found the room like I I left it 

Anonymous 

on Expedia

14 years ago

Grungy Smellled of cigarettes in our nonsmoking room, burn marks on bed spread tv was older than me and fuzzy, served the purpose of somewhere to sleep but would not stay there again 

Anonymous 

on Expedia

14 years ago

ughh Got locked out of my room during the night had to wait three hours to be let back in my room. After waiting such a long period of time I just checked out. The rooms have dorm sized tvs in the rooms I wouldn't come back. 

Anonymous 

on Expedia

14 years ago

Extended Stay America-Kentwood/Grand Rapids This hotel is incredibly old, worn, and outdated. When you enter the registration area of the property, it is a flashback to the 80s. When you enter your room, it is a throwback to the late 70s. All the room amenities are old and outdated. There is a fee for internet, no breakfast, and the overall hotel needs a lot of work. 

Claudia 

on Expedia

14 years ago

Cigerett burns in bedspread Hotel was smoke free yet smelled smoke including cigarette burned in bedspread and blankets 

Pauline 

on Expedia

14 years ago

It was the worst experience I've ever had First, the hotel was difficult to locate. I had to finally call them for directions. Next, the room was filthy. Booking as I did with Expedia, I didn't think I'd get a refund, so I accepted it. Last, I'm disappointed that Expedia would attach their name to this motel. I'll not recommend this place. And I hesitate to use Expedia again. 

Anonymous 

on Expedia

14 years ago

A less than pleasant stay We arrived at the hotel approximately 12:30 a.m. and the front desk was closed off with a note saying to use the lobby phone to contact an employee to check in. The gentleman that helped us seemed very uncertain about what he was doing, and couldn't find our reservations, had us write down the confirmation number and last name of the reservation while handing me a key to the room. The first room we tried already had a guest staying in the room and thankfully they had the door jam latched so we were ... read more