Extended Stay America - Grand Rapids - Kentwood

Anonymous 

on Expedia

11 years ago

Upgrade Me! Please upgrade the hotel..the guest should've have to go to the lobby to get fresh towels and clean sheets. It would've been nice for house keeping to come check and see if I wanted the room clean etc. The hallways smelled like mildew. Vending machines kept taking my money. 

Anonymous 

on Expedia

11 years ago

Night number 1 we had really loud neighbors so I called the front desk they knocked on the door and asked them to be quiet and 5 minutes later it was like before. I asked in the morning how many people had registered to be in the room and they told me one. My Guess would be more like 10. The noise ended around 4:30 am not bad but we had to be up at 7. Day number 2 started with a shower that did not drain and no one came and cleaned the room and restacked the towels etc... Next the toilet stopped working so I called the front... read more

Anonymous 

on Expedia

11 years ago

Just ok. Stayed here for a weekend and it was average. About what you would expect for the price range. They did not have any dishwashing soap at the front desk, which I thought was odd since it had a kitchenette. Overall it was an average stay, the hallways were very loud at night with people. 

Anonymous 

on Expedia

11 years ago

Room smelled like old indian food mixed with cigarettes. Hotel staff were good and hotel is in a good location close to restaurants and shopping 

KimberS 

on Expedia

12 years ago

Meijer Games Participant Accommodations, local, & and bed quality were fine. However, the entire hall and room smelled strongly of cigarette smoke and cooking odors-mainly grease. The smell came in through our vents and was just disgusting. The bathroom was a little dirty. TV & WiFI were good. The refrigerator squeaked every time it kicked on. Just didn't rest well or enjoy the stay. Looked good, felt dingy and dirty.