Extended Stay America - Great Falls - Missouri River

Business response:

Junissa, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management 

Business response:

Kelly, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Matthew, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Marcy, thank you for choosing Extended Stay America. It’s a pleasure to know you liked your well-appointed suite as well as our fully-equipped kitchenette facility. We are also pleased you were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Ashton, thank you so much for your fantastic review of Extended Stay America. We are glad to know you liked our well-appointed accommodations and that the attentive service provided by our associates added to your joy. Thank you also for highlighting our reasonable value, and we hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for your candid evaluation. We are glad to know you were overall pleased with your stay, but we regret the disturbance you had to endure. We will be reviewing with the appropriate individuals to see how we can combat such issues. We hope to have another opportunity to host you in the future. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management