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Extended Stay America - Great Falls - Missouri River
- Hotels
- Great Falls, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 River Dr. S., Great Falls, MT, 59405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mattress was way too hard. I set the thermostat to 68 degrees, it got so hot that I couldn’t sleep.
Business response:
Robert, thank you for being our guest. We are sorry for the issues you had with the comfort of your bed. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you also for your feedback, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
The rooms were spacious and clean. I booked at this hotel because it advertised breakfast. When I asked in the morning where the breakfast room was located, the front desk person said it was coffee and muffins and asked if I would like one. That is not breakfast! My mom and I travel almost every other weekend this time of year for my daughters sports so we try to save money on eating out whenever possible. They should not advertise an included breakfast with this property.
Business response:
Thank you for choosing us for your stay while you and your mother were here for your daughter's sports. It's nice to know you liked our spacious suites. However, we are sorry our grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
I liked this hotel. After reading the reviews I was kind of skeptical but after staying for a week it was enjoyable for the price. The staff wasn’t too great, we had an issue with our card to get into our room and we waited at the front desk for 10 minutes, I had to tell my husband to go talk to the staff because we could hear them in the back. They did end up helping us.
Business response:
Thank you for choosing to stay with us at Extended Stay America. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. Although you did not find our front desk staff at their best, we are happy they could resolve the problem of key-card to your satisfaction. We will share your feedback with them so that this does not repeat going forward. We hope you and your husband will stay with us again in the future. Sincerely, Hotel Management
The only place we stay when in Great Falls!
Business response:
Connie, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your stay with us. We appreciate your kind review and look forward to your next visit at Extended Stay America. Sincerely, Hotel Management
Five star ⭐️ place Outstanding place. Very clean. Bed is super comfortable. Great amenities. I’m t exceeded my expectations.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our spotless property, comfortable beds, and amenities. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Terrible pillows. I’ve seen softer rocks. Other than that, everything was great. Stay there once or twice a year.
Business response:
We are delighted you had an overall great stay at Extended Stay America. Your concerns regarding the pillows have been shared with the leadership team to ensure a better experience going forward. Thank you for your loyalty, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was away from high traffic and lots of parking
Business response:
Akshun, thank you for the great review of your stay at Extended Stay America! We are glad you loved our ample parking and ideal location. We value your feedback and hope to see you the next time you are in the area. Sincerely, Hotel Management
Awesome stay. Staff was friendly, informed me very well about the amenities, breakfast, etc. Overall a very great experience!
Business response:
Thank you for choosing Extended Stay America for your visit. We delighted that you mentioned our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Great Falls - Missouri River
How is Extended Stay America - Great Falls - Missouri River rated?
Extended Stay America - Great Falls - Missouri River has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Great Falls - Missouri River open?
Extended Stay America - Great Falls - Missouri River is open now. It will close tomorrow at 12:00 a.m.