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Extended Stay America - Hartford - Meriden
- Hotels
- Meriden, CT
About this business
Location details
366 Bee St., Meriden, CT, 06450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms available on Expedia we’re not available when we arrived to the hotel
Business response:
Thank you for sharing your concerns. We are very sorry and apologize for the inconvenience you had with the room at the time of your check-in. This is definitely not the kind of experience we would like our guests to leave with and your feedback has been discussed with the concerned team to find out what went wrong. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Edwin, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Elisa, thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Horrible staff. Stay away! booked a room, hotel calls me stating they don’t have that and I will have to be downgraded but will still charge with the same amount of money. This happened Wednesday night and whoever was your front desk, I would highly suggest you retrain her on how to talk to people politely or find someone who’s more interested in the job. That woman was obviously miserable. I would just hope she’s not a manager or anything because then you have a bigger problem at hand. Instead of assisting me properly since... read more
Business response:
Moises, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Location is confusing. Front desk made me wait to go and check my room upstairs for like 5 min? Why? The room was not ready maybe? Just wondering.
Business response:
Thank you for choosing our hotel. We apologize for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with the concerned team to make sure future guests do not encounter the same problem. We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
Business response:
We are very sorry we failed to deliver the exceptional stay you deserved. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hartford - Meriden
How is Extended Stay America - Hartford - Meriden rated?
Extended Stay America - Hartford - Meriden has a 3.4 star rating with 1,434 reviews.
When is Extended Stay America - Hartford - Meriden open?
Extended Stay America - Hartford - Meriden is open now. It will close tomorrow at 12:00 a.m.