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Extended Stay America - Houston - Galleria - Uptown
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2300 W. Loop S., Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent service from Robert n diamond! Diamond and Robert r the bestest staffs, they r the sweetest n most understanding! Who reports to work on a Friday on a holiday week earlier than usual to listen to my needs. It’s Robert n diamond! Really appreciate their service n gg the extra mile making a difference in our stay. Lots of love to them both! Rooms r currently gg through major renovation, stay tune for better stay experience.
Business response:
Dear James, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Diamond and Robert; we'll gladly share your kind words with them and our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management
Breakfast was not served due to Holiday season but on the portal it said breakfast included.
Business response:
Dear Sameer, Thank you for sharing your experience. We regret any disappointment you experienced due to our breakfast options. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. We value your feedback, and we take it to heart. Thank you for staying with us while visiting the area, and we hope to have another occasion to host you.Sincerely,Hotel Management
I chose this property with the idea that I could have meals in the room. There were no pots or pans or dishes in the room, and no silverware. Not even any paper plates or plastic silverware! Extended Stay America is supposed to be for longer stays, but this room could not accommodate a longer stay. I am glad that I only stayed one night.
Business response:
Dear Darline, Thank you for being our valued guest and posting your remarks online. We are sorry you felt your room lacked the amenities you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We will share your feedback appropriately and would love to host you again on your next visit to the area.Sincerely,Hotel Management
Decent place.
Business response:
Dear Andy, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future. Sincerely,Hotel Management
I love to go in with Expedia because they make sure that you're okay every time
Frequently asked questions about Extended Stay America - Houston - Galleria - Uptown
How is Extended Stay America - Houston - Galleria - Uptown rated?
Extended Stay America - Houston - Galleria - Uptown has a 4.2 star rating with 1,374 reviews.
When is Extended Stay America - Houston - Galleria - Uptown open?
Extended Stay America - Houston - Galleria - Uptown is open now. It will close tomorrow at 12:00 a.m.