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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was very disappointed with the way the room looked everything looked old and dirty.
Business response:
Dear Lawrence, Thank you for sharing your feedback. We apologize for the disappointment you experienced with the appearance of your room. This does not reflect our standards, and we're taking your comments seriously. We're committed to ensuring all our guests have a comfortable and pleasant stay. We hope you'll consider giving us another opportunity to provide you with an improved experience in the future. Sincerely,Hotel Management
Good
Business response:
Dear Gen, Thank you for choosing us for your recent visit to Houston. We are glad we could exceed your expectations and that you loved your stay at our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management
Na
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,131 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.