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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very quiet, convenient parking. Room had a lot of aminities plus laundry facilities. Sweet!
Business response:
Gary, thank you for choosing Extended Stay America. It’s a pleasure to know you had a peaceful stay with us and liked your well-equipped suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Would have been helpful to know in advance that they charge $25 a day pet fee. Hotel was listed as pet friendly but did not mention there was a fee. Also when I was checked in I went to the room to find maintenance cleaning the A/C and carpet. Had to wait for them to finish. Otherwise room was clean and comfortable.
Comfortable stop over Good overnight place
Business response:
Saundra, thank you for choosing us for an overnight stay. We are pleased overall you had a comfortable stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I'll stay at another one. But not that location. Front desk clerks are lazy and rude. It took more than a week to fix theA/C. Last m left early battl before my reservation was completed. Plus a lot of homeless took refugee there. Ones that had mental illness.
Business response:
Brad, thank you for taking the time to write a review of our hotel. Although from the rating it seems you had a nice time with us, we are sorry for the issues you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management
Consistent place to stay. Clean rooms with relatively quiet location.
Business response:
Thank you for your delightful review of our hotel. Your positive comments about our ideal location and well-appointed room are greatly appreciated. Thank you for choosing Extended Stay America. We hope you are already planning another visit our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.