This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home away I’m a regular now at City Centre Houston. The rooms are always clean and finished. The staff is always helpful and friendly and the remember me and are truly glad to see me. City Centre is basically The Memorial area and there are plenty of option for shopping and dining in nearby. Recommended
Business response:
Sam, it feels good to know you are a loyal guest at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Thank you for your review, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Ehh... It's okay. The hotel exterior lends you to believe it is a new building, but once inside the room, you see it is very dated with typical 90s travel hotel asthetic . The check in guy that evening was not helpful and seemed like myself and another guest attempting to check in were a bother. The room and experience was decent otherwise and the Area is great.
Business response:
Jamar, thank you for the review of Extended Stay America. We are glad you had a comfortable stay with us and that you found our location convenient for your needs. Your feedback concerning the service issue and the overall condition of your room is noted as it will help us improve our future guest's experience. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Chris, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I think the price worths whar They oferece you
Business response:
Antônio, thank you for choosing to stay at Extended Stay America. It's nice to know you had an enjoyable stay and you found us to be a good value. Your review is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Unqualified "Alice in Wonderland" It has a lot of shady characters in it
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry if you had any inconvenience. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.